Assistant Manager-Retail Jewelry

Helzberg Diamonds Shops, Inc.; Peoria (IL); On-site; USD 40,000 - 60,000; Full time

Job summary

Helzberg Diamonds is seeking an Assistant Manager to drive sales and assist in daily store operations. The ideal candidate should have a proven sales record, superior communication skills, and a flexible work schedule availability. This role involves supporting the Store Manager in developing team skills and delivering excellent customer service.

Qualifications

• 1 to 3 years of retail experience.
• Proven history of selling in a commission environment.
• Ability to supervise others and provide outstanding customer service.

Responsibilities

• Assist in directing daily retail operations to achieve sales goals.
• Train team members to develop selling skills.
• Provide first response to difficult interactions in the Store Manager's absence.

Skills

Sales knowledge

Communication skills

Teamwork

Customer service

Flexibility

Education

High School Diploma

Bachelor's degree in business, marketing, or retail management

Job description

Assistant Managers at Helzberg Diamonds must demonstrate strong sales knowledge and training ability to assist the retail store in achieving sales goals. Assistant Managers take part in directing the daily retail operations of the store, while progressing through company training programs in preparation for a Store Manager position.

Key responsibilities include:

• Ability to generate sales to exceed personal sales goals
• Ability to work as a team in a sales presentation to overcome customers objections and close additional sales
• Develop selling skills in team members to achieve store goals
• Providing first response to difficult associate and/or customer interactions in the Store Manager's absence
• Ability to provide outstanding customer service to each and every Helzberg Diamonds' guest
• Assist the Store Manager in recruiting top-performing associates

Required Experience: 1 to 3 years
Required Education: High School

The ideal candidate will possess:

• Proven history of selling in a commission environment
• Ability to supervise others to achieve results
• Superior communication skills
• Flexibility to work with a variety of personalities
• One to three years of jewelry retail experience
• Bachelor's degree in business, marketing, retail management, or an equivalent combination of education and experience
• Ability to relocate is a plus
• Must be able to work a flexible work schedule including evenings, weekends, and holidays.