Assistant Manager-Retail Jewelry

Helzberg Diamonds Shops, Inc.; Mesa (AZ); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading jewelry retailer seeks an Assistant Manager to drive sales and operations within their Mesa location. The role includes training team members, providing excellent customer service, and assisting in daily management tasks. Candidates should have 1-3 years of retail experience, preferably in jewelry, and demonstrate strong leadership and communication skills.

Qualifications

• 1 to 3 years of experience in a retail commission environment.
• Proven ability to supervise and develop team members.
• Flexibility for a variety of work schedules including weekends and holidays.

Responsibilities

• Direct daily retail operations and assist in achieving sales goals.
• Develop selling skills among team members.
• Provide outstanding customer service and assist in recruiting.

Skills

Sales Generation

Team Supervision

Customer Service

Communication

Education

High School Diploma

Bachelor's degree in business, marketing, retail management

Job description

Assistant Managers at Helzberg Diamonds must demonstrate strong sales knowledge and training ability to assist the retail store in achieving sales goals. Assistant Managers take part in directing the daily retail operations of the store, while progressing through company training programs in preparation for a Store Manager position.

Key responsibilities include:

• Ability to generate sales to exceed personal sales goals
• Ability to work as a team in a sales presentation to overcome customers objections and close additional sales
• Develop selling skills in team members to achieve store goals
• Providing first response to difficult associate and/or customer interactions in the Store Manager's absence
• Ability to provide outstanding customer service to each and every Helzberg Diamonds' guest
• Assist the Store Manager in recruiting top-performing associates

Required Experience: 1 to 3 years
Required Education: High School

The ideal candidate will possess:

• Proven history of selling in a commission environment
• Ability to supervise others to achieve results
• Superior communication skills
• Flexibility to work with a variety of personalities
• One to three years of jewelry retail experience
• Bachelor's degree in business, marketing, retail management, or an equivalent combination of education and experience
• Ability to relocate is a plus
• Must be able to work a flexible work schedule including evenings, weekends, and holidays