Assistant Manager-Retail Jewelry

Helzberg Diamonds Shops, Inc.; Cedar Rapids (IA); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in the jewelry retail industry is looking for an Assistant Manager to help drive sales and support daily operations. This role involves generating sales, training team members, and providing excellent customer service. Candidates should have proven sales history, flexibility in scheduling, and the ability to work well with diverse personalities.

Qualifications

• Minimum 1 year of experience in a commission sales environment.
• Ability to supervise team performance and develop selling skills.
• Experience in jewelry retail is a plus.

Responsibilities

• Assist Store Manager in daily operations and achieve sales goals.
• Provide outstanding customer service and develop team members.
• Manage difficult interactions and support recruitment of new associates.

Skills

Sales Knowledge

Training Ability

Communication Skills

Customer Service

Education

High School Diploma

Bachelor's Degree in Business, Marketing, or Retail Management

Job description

Assistant Managers at Helzberg Diamonds must demonstrate strong sales knowledge and training ability to assist the retail store in achieving sales goals. Assistant Managers take part in directing the daily retail operations of the store, while progressing through company training programs in preparation for a Store Manager position.

Key responsibilities include:

• Ability to generate sales to exceed personal sales goals
• Ability to work as a team in a sales presentation to overcome customers objections and close additional sales
• Develop selling skills in team members to achieve store goals
• Providing first response to difficult associate and/or customer interactions in the Store Manager's absence
• Ability to provide outstanding customer service to each and every Helzberg Diamonds' guest
• Assist the Store Manager in recruiting top-performing associates

Required Experience: 1 to 3 years
Required Education: High School

The ideal candidate will possess:

• Proven history of selling in a commission environment
• Ability to supervise others to achieve results
• Superior communication skills
• Flexibility to work with a variety of personalities
• One to three years of jewelry retail experience
• Bachelor's degree in business, marketing, retail management, or an equivalent combination of education and experience
• Ability to relocate is a plus
• Must be able to work a flexible work schedule including evenings, weekends, and holidays