Assistant Manager, Retail & Customer Experience

Abercrombie & Fitch Spain, SL; San Antonio (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Quarterly bonus

Paid time off

Volunteer day

Merchandise discount

Medical insurance

Dental & vision

Life & disability insurance

Employee assistance

Parental leave

401K with match

Training & development

Career advancement

Global team

Job summary

Abercrombie & Fitch Co. is seeking a supervisory retail professional in the United States to lead salesfloor operations, staff scheduling, and inventory management. The role emphasizes customer experience, product knowledge, and brand alignment.

You will train non-management staff, drive sales through compelling displays, and ensure seamless omni-channel fulfillment in a fast-paced environment.

Qualifications

• Bachelor's degree or one year supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and strong work ethic.
• Strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks in a fast-paced environment.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing, scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Strong customer focus

Communication

Interpersonal skills

Team building

Coaching others

Initiative

Detail-oriented

Applied learning

Ability to multitask

Education

Bachelor's degree or 1 year supervisory experience

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking a supervisory retail professional in the United States to lead salesfloor operations, staff scheduling, and inventory management. The role emphasizes customer experience, product knowledge, and brand alignment.

You will train non-management staff, drive sales through compelling displays, and ensure seamless omni-channel fulfillment in a fast-paced environment.