Assistant Manager, Restaurant (Full-Time)

Socket.dev; Naples (FL); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

PTO & Holidays

Medical, Dental, Vision

401k with Safe Harbor

Free team member meals

Referral bonus

Life, Disability & AD&D

Employee assistance program

Uniforms

Job summary

Pelican Bay Foundation seeks a full-time Assistant Manager, Restaurant to lead the Food & Beverage team in a premier Naples community. You will drive guest satisfaction, manage operations, and work with a diverse seasonal staff to deliver memorable experiences for members and guests.

The role requires strong communication, reliability, and integrity, with responsibilities spanning scheduling, training, and compliance in a high-volume setting.

Qualifications

• Minimum one year supervisory experience in commercial restaurant operation with bottom-line responsibility.
• Strong hospitality management skills: problem solving, pressure handling, multitasking, delegation, teamwork.
• Knowledge of wine, liquor, beer, and non-alcohol beverages service.

Responsibilities

• Ensure guests are satisfied with prompt, courteous service and respond to concerns with recovery actions.
• Follow close-out procedures and reconcile restaurant financials.
• Maintain par levels and order products to meet those levels.
• Rotate inventory (FIFO) and ensure food safety and sanitation.
• Verify invoices and inventory requests before submitting.
• Schedule staff and communicate across departments for events and trainings.
• Oversee new hire training and staff reviews.
• Lead daily pre-shift meetings and cross-department communication.
• Ensure operations comply with local, state, and federal regulations.

Skills

Supervisory experience

Hosp. management basics

Wine/liquor knowledge

Ability to lift 50 lbs

Driver's license (FL)

Customer service

Communication

Education

High school diploma / GED

ServeSafe Manager certification

Job description

Description

About Pelican Bay Foundation

Pelican Bay Foundation is the premier luxury community in Naples, FL. One of the area’s largest exclusive enclaves, situated on more than three square miles and bordered by pristine white-sand beaches, our community offers the most diverse slate of amenities and activities anywhere in the region.

The Foundation manages all common areas, including two beach facilities and two private beachfront restaurants, two tennis facilities, two boardwalks, the Fitness Center and Wellness Studio, the Community Center, and approximately 90 acres of land.

About the Position

We are seeking a full-time Assistant Manager, Restaurant to be part of the Food & Beverage department. You’ll get the opportunity to foster a culture of creating memorable experiences for members and their guests. Our ideal candidate has excellent communication skills and delivers a high level of member service while maintaining the highest integrity. You will work well under pressure, be a team player, organized, flexible, self-motivated, and reliable.

You’ll have a chance to work with a passionate year-round Food & Beverage team of managers, supervisors, front and back of the house individuals, along with an exceptional group of seasonal people from around the world.

Come join our awesome team and be a part of the Pelican Bay Foundation legacy!

What You’ll Do

• Ensures guests are satisfied and service is prompt, responsive, courteous and meets the requests of members and their guests. Responds to dissatisfied members and guests and take recovery actions.
• Follows proper close out procedures and final reconciliation of restaurant financial processes.
• Assists in creating & maintaining par levels and ordering or requesting products to meet those levels.
• Proper rotation (First in First Out - FIFO) of products and food safety and sanitization, (i.e., awareness of product shelf life)
• Ensures accuracy of inventory requests and invoices prior to submitting, fulfilling, issuing and/or accepting.
• Schedules staff and releases information in accordance with departmental guidelines, including all meetings, trainings, or special events.
• Responsible for timely completion of all new hire training and staff reviews.
• Must conduct daily pre-shift meetings and ensure that regular communications occur between departments within F&B.
• Assures that the Foundation restaurant operations are in full compliance with all local, state, and federal regulations.

Requirements

Skills & Experience

• Minimum of one (1) year of supervisory experience in commercial restaurant operation in which there was bottom-line responsibility and accountability for results.
• Basic hospitality management skills to include identifying & solving problems, performing under pressure, multitasking, effectively delegating work, and fostering a culture of engagement, encouragement, and teamwork.
• Knowledge of wine, liquor, beer, and no-alcohol beverage service.
• Ability to lift up to 50 pounds and bend, stoop and reach frequently.
• Ability to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; climb or balance; stoop; kneel; crouch; or crawl; and talk; or hear. The employee is occasionally required to sit.
• Must possess a Florida driver’s license in good standing with an acceptable official driving record.

Education

• Minimum High school diploma/GED or equivalent, associate degree or advanced hospitality training/certification preferred.
• Any combination of education, training, and work experience which demonstrates the ability to perform the duties and responsibilities as described.
• ServeSafe Manager handler certification preferred.

We offer a competitive total compensation and benefits package and pride ourselves in providing a fun, evolving, culture-centric work environment. All eligible regular employees are offered the following benefits:

• Generous Paid Time Off (PTO) & Paid Holidays
• Medical, Dental, and Vision options on the first of the month following 30 days from your start date
• 401k with excellent employer match from Safe Harbor
• Free Team Member Meals
• Team Member Referral Bonus
• Company Paid Group Life, Disability and AD&D
• Company Paid Employee Assistance Program
• Company-provided uniforms

Every team member joining our Foundation will share our Core Values:

• Welcoming: Help build and embrace a sense of community and belonging for all.
• Collaborative: Leverage our collective genius with a focus on clear communication, teamwork, and continuous improvement.
• Positive: Be open to new ideas and utilize creative problem solving to deliver exceptional member satisfaction at all touch points.
• Respectful: To always do the right thing even when it is hard and treat others with fairness, consistency, and respect.

Pelican Bay Foundation is an Equal Opportunity Employer and Drug Free Workplace