Assistant Manager - Product Management

Vail Resorts; Beaver Creek (CO); On-site; USD 58,000 - 67,000; Full time

Benefits offered by this job

Ski passes

Discounted lift tickets for friends &‑

Free ski lessons

Employee discounts on lodging, food, &

Room for professional development

401(k) Retirement Plan

Employee Assistance Program

Excellent training and professional...

Job summary

Vail Resorts in Beaver Creek is hiring for Winter Seasonal roles to lead the Ski & Ride School operations and manage private lesson programs. You will oversee Instructor staff, ensure service quality, and coordinate with managers to meet guest expectations during peak seasons.

The position requires senior instructional experience, leadership abilities, and strong English communication. Competitive starting wage and season-long benefits are provided in a dynamic mountain environment.

Qualifications

• Minimum three years as a full time instructor for a recognized ski and snowboard school - required.
• At least two years of supervisor experience within the Ski and Snowboard Industry - preferred
• PSIA/AASI Level 2 Certification or higher - preferred
• Knowledge of Microsoft Office applications (Excel, Word) - required
• Must read, speak, and comprehend English and possess writing and editing skills - required
• Excellent guest service and communication skills. Must be organized and detail-oriented - required
• Modern skiing/riding ability and ability to appropriately assess levels and proper teaching techniques
• Knowledge of Beaver Creek Ski & Snowboard School operations - preferred

Responsibilities

• Ensure overall quality of the private lesson business
• Ensure timely follow-up with guests during recovery situations
• Be a leader among Assistant Managers and exhibit a strong, confident leadership presence
• Oversee the private lesson Assistant Managers
• Match guest needs to Instructor qualities for private lessons ensuring the best possible fit for each guest and Instructor
• Assist Location Manager in forecasting and evaluating staffing levels relative to business needs
• Utilize guest feedback to coach Instructors and provide timely feedback to raise quality
• Communicate training needs to Location Manager and Senior Directors to ensure tools for guests
• Monitor Instructor schedule changes and address compliance issues with team
• Anticipate business needs and staff appropriately to prevent sold-out private lessons
• Act as Manager on Duty in the absence of Location Manager
• Model the Epic Service expected at Beaver Creek
• Model, observe and communicate proper safety behavior
• Manage the Assistant Manager schedules
• Be a team player supporting all facets of the school
• Driving value for the company
• Be prepared to teach when necessary
• Other duties as assigned

Skills

Guest service

Communication

Leadership

Training & coaching

English proficiency

Organization

Multitasking

MS Office

Education

High School Degree or Equivalent

College degree

Tools

MS Office (Excel/Word)

RPOS

Proconnect

Workday

Job description

Now hiring for winter 2026/27 - Cooks, Drivers, Instructors & more.

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you’ll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Job Specifications:

• Starting Wage:$57,784.00 - $67,267.00
• Employment Type:Winter Seasonal 2026/2027
• Shift Type:Full Timehours available
• Minimum Age:At least 18 years of age
• Housing Availability:No

Job Responsibilities:

• Ensure overall quality of the private lesson business
• Ensure timely follow-up with guests during recovery situations
• Be a leader among Assistant Managers andexhibit a strong, confident, and reassuring leadership presence
• Oversee the private lesson Assistant Managers
• Match guest needs to Instructor qualities for private lessons ensuring the best possible fit for each guest and Instructor
• Assist Location Manager in forecasting and evaluating staffing levels relative to business needs
• Utilize guest feedback and observations appropriately to coach and council Instructors and discreetly give timely feedback to Instructors in order to raise quality of product
• Communicate training needs to Location Manager, Senior Manager, and Senior Director to ensure Instructors have the tools to meet guests needs
• Monitor Instructor schedule changes and scheduling accuracy and addresscompliance issues with Assistant Managers and Instructors (ex. days off, sick calls, etc…)
• Anticipate business needs and staff appropriately to ensure private lessons are never sold out
• Acts as the Manager on Duty in the absence of the Location Manager
• Model the Epic Service expected at Beaver Creek
• Model, observe and communicate proper safety behavior
• Manage the Assistant Manager schedules
• Be a team player supporting all facets of the school (adults, kids, nordic, adaptive)
• Driving value for the company.
• Be prepared to teach when necessary
• Other duties as assigned

JobRequirements:

• High School Degree or Equivalent required, College degree - preferred.
• Minimum three years as a full time instructor for a recognized ski and snowboard school - required.
• At least two years of supervisor experience within the Ski and Snowboard Industry - preferred
• PSIA/AASI Level 2 Certification or higher - preferred
• Knowledge of Microsoft Office applications (Excel, Word) is required. Knowledge of RPOS, Proconnect, Workday - preferred.
• Must read, speak, and comprehend English and possess writing and editing skills - required.
• Excellent guest service and communication skills. Must be organized and detail-oriented- required.
• Modern skiing/riding ability and ability to appropriately assess levels and proper teaching techniques
• Knowledge of Beaver Creek Ski & Snowboard School operations - preferred.

The expected pay range is$57,784.00 - $67,267.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 518297

Reference Date:10/14/2026

Job Code Function:Ski & Ride School