Assistant Manager - Park West

Gap Inc.; United States; Remote; USD 40,000 - 55,000; Full time

Job summary

A leading company in retail seeks an Assistant Manager to drive sales and develop a high-performing team. This role involves collaborating with management, executing store strategies, and ensuring a top-notch customer experience. Ideal candidates will have retail management experience and a passion for customer service.

Qualifications

• 1-3 years of retail management experience.
• Proficient in utilizing retail technology.
• Flexible schedule availability.

Responsibilities

• Drive store sales and deliver results through customer-centric strategies.
• Recruit, hire, and develop productive teams.
• Implement action plans for efficiency.

Skills

Effective communication

Customer service

Retail technology proficiency

Education

High school graduate or equivalent

Job description

About the Role

As an Assistant Manager, you set the tone for the store and the team, helping to bring our brand to life for our customers. You are responsible for driving profitable sales growth through all aspects of the store, including customer and product operations, merchandising, and talent development. You support the execution of the store strategy to achieve performance goals. Collaborating with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts, and Brand Associates to cultivate a high-performing team that delivers a best-in-class customer experience.

What You'll Do

1. Support strategies and processes to drive store sales and deliver results through a customer-centric mindset.
2. Recruit, hire, and develop highly productive Brand Associate and Expert teams.
3. Own assigned areas of responsibility.
4. Implement action plans to maximize efficiencies and productivity.
5. Perform Service Leader duties.
6. Ensure consistent execution of standard operating procedures.
7. Represent the brand and understand the competition and retail landscape.
8. Promote community involvement.
9. Leverage omni-channel strategies to deliver a frictionless customer experience.
10. Ensure all compliance standards are met.

Who You Are

• Current or former retail employee with 1-3 years of retail management experience.
• High school graduate or equivalent.
• Effective communicator, able to interact with customers and team members to meet goals.
• Passionate about retail and thrive in a fast-paced environment.
• Driven by metrics to deliver results and meet business goals.
• Committed to leading and inspiring others through coaching and mentoring.
• Flexible schedule availability, including holiday, evening, overnight, and weekend shifts.
• Proficient in utilizing retail technology.
• Able to maneuver around the sales floor, stockroom, and office, and lift up to 30 pounds.
• Willing and able to travel as required.