ASSISTANT MANAGER -Operations Quality Assurance

Endress+Hauser Flowtec AG; Indiana (PA); On-site; USD 120,000 - 180,000; Full time

Job summary

Endress+Hauser Flowtec AG in the United States seeks an Assistant Manager – Operations Quality Assurance to lead and strengthen quality across manufacturing, ensuring process compliance and operational excellence.

The role requires 14–18 years in manufacturing QA, ISO 9001 Lead Auditor, Six Sigma, and hands-on TPM QM pillar experience. You will mentor a QA team, drive Kaizen, and collaborate with Production, Engineering, and Supply Chain to reduce defects and raise FPY.

Qualifications

• B.E./B.Tech. in Mechanical/Instrumentation/Production Engineering and 14–18 years QA experience in manufacturing.
• Hands-on TPM QM pillar implementation experience preferred.
• ISO 9001:2015 Lead Auditor certification required.
• Strong knowledge of SPC, FMEA, MSA, 8D and CAPA.

Responsibilities

• Implement and maintain QMS across Operations.
• Ensure SOPs, inspection plans, and quality standards compliance.
• Drive process improvements using SPC, FMEA, Six Sigma and Lean.
• Support TPM QM pillar activities to achieve zero defects.
• Manage non-conformances, CAPA, and customer complaints.
• Conduct internal and external audits ensuring ISO compliance.
• Ensure supplier quality and incoming inspection controls.
• Collaborate with Production, Engineering, Global Production Centers, and Supply Chain teams.
• Analyze quality KPIs and present reports to management.
• Lead QA team and conduct training programs.

Skills

SPC

FMEA

MSA

CAPA

8D

Kaizen

Continuous Improvement

QA Leadership

Analytical Thinking

Problem Solving

Communication

Team Leadership

Lean

ISO 9001

Education

B.E./B.Tech. in Mechanical/Instrumentation/Production Engineering

ISO 9001:2015 Lead Auditor

Six Sigma certification

Job description

Position: Assistant Manager – Operations Quality Assurance

Department: Operations – Quality Assurance

Reporting To: Manager – Quality Assurance

Role Purpose

To ensure consistent product quality, process compliance, and operational excellence across manufacturing operations by implementing and sustaining robust Quality Assurance systems aligned with global standards, TPM practices, and ISO certifications.

Key Responsibilities

• Implement and maintain Quality Management System (QMS) across Operations.
• Ensure compliance with SOPs, inspection plans, and quality standards.
• Drive process improvements using SPC, FMEA, Six Sigma and Lean tools.
• Support and drive TPM Quality Maintenance (QM) pillar activities to achieve zero defects and zero breakdown impact on quality.
• Manage non-conformances, CAPA, and customer complaints.
• Conduct internal and external audits ensuring ISO compliance.
• Ensure supplier quality and incoming inspection controls.
• Collaborate with Production, Engineering, Global Production Centers, and Supply Chain teams.
• Analyze quality KPIs and present reports to management.
• Lead QA team and conduct training programs.
• Strong knowledge of ISO 9001 and quality systems.
• Understanding of TPM concepts with focus on Quality Maintenance (QM) pillar.
• Expertise in SPC, FMEA, MSA, 8D, CAPA.
• Ability to drive zero defect culture using Kaizen and continuous improvement.
• Strong analytical and problem-solving skills.
• Leadership and team management capability.
• Good communication and reporting skills.

Qualifications & Experience

• B.E./B.Tech. in Mechanical / Instrumentation / Production Engineering.
• 14-18 years of experience in manufacturing quality assurance.
• Hands-on exposure to TPM implementation (QM pillar preferred).
• ISO 9001:2015 Lead Auditor (Must) / Six Sigma certification preferred.

Key Performance Indicators (KPIs)

• Reduction in defects and rejection rates.
• Audit compliance scores.
• Customer complaint reduction.
• Improvement in First Pass Yield (FPY).
• Progress in TPM QM pillar metrics (defect reduction, process capability).