Assistant Manager of Apartment Community

Carteret Management Corp; Palatka (FL); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an Assistant Manager for an apartment community. This full-time role involves collaborating with the property manager to enhance operations and resident satisfaction. The ideal candidate will excel in customer service and possess strong organizational skills. You will engage with residents, manage leasing processes, and ensure compliance with standards while utilizing advanced property management software. This position offers a competitive salary and an attractive benefits package, including generous paid time off and affordable health plans. Join a company that values inclusivity and community service.

Benefits

Over 4 weeks of paid time off

Affordable health plans

401K with company-paid match

Free Virtual Healthcare Services

Qualifications

• Strong customer service skills and ability to work with diverse groups.
• Experience with affordable housing programs is a plus.

Responsibilities

• Maintain resident relations with a focus on customer service.
• Assist in community operations, including marketing and leasing.
• Ensure compliance with programmatic standards.

Skills

Customer Service Skills

Experience with Affordable Programs

Proficiency with Microsoft Word

Proficiency with Microsoft Excel

Proficiency with Microsoft Outlook

Ability to Work Cooperatively

Tools

RealPage OneSite

Job description

Assistant Manager of Apartment Community

Join to apply for the Assistant Manager of Apartment Community role at Carteret Management Corp.

Description: Carteret Management Corporation is seeking an ASSISTANT PROPERTY MANAGER who will work closely with the property manager to oversee operations at an apartment community located in Palatka in accordance with the Company's values of communication, customer service, and competency. This position offers full-time salaried employment at a competitive salary with a strong benefit package including:

• Over 4 weeks of PAID TIME OFF per year
• Affordable health plans with monthly premiums as low as $98 for medical, $24 for dental, and $8 for vision coverages including FREE Virtual Healthcare Services with enrollment.
• 401K with company-paid match.

Responsibilities Include, But Are Not Limited To:

• Resident Relations: Maintain a positive, customer service-oriented approach to management with a goal of meeting resident and community needs.
• Operations: Assist in oversight of community, including marketing & leasing, monitoring work orders, handling resident concerns or issues, working closely with residents through the recertification process, collect and enter rental payments, manage waiting list and applications.
• Compliance: Ensure that strictest compliance is maintained with all programmatic standards.
• Administrative: Maximize usage of RealPage's OneSite software for operating efficiency. Answer phones, manage filing (work orders, tenant files, vendor files), generate mailings and tenant notices, answer and address property inquiries.

Requirements:

• Excellent customer service skills.
• Experience with affordable programs a plus.
• Proficiency with computers, including Microsoft Word, Excel, Outlook, and RealPage OneSite.
• Ability to work cooperatively and effectively with various groups (on-site staff, vendors, corporate team, residents).

Carteret Management is an equal opportunity employer. We promote an inclusive environment that celebrates diverse perspectives, backgrounds, and skills in order to best serve the communities in which we operate.

Drug-free workplace.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Marketing and Sales