Assistant Manager - Oak Grove Road

Bay Cove Human Services; Randolph (MA); On-site; USD 2,617,000 - 3,637,000; Full time

Job summary

Bay Cove Human Services seeks an Assistant Program Director to support day-to-day administration, programming, and operations of assigned Developmental Service programs. This non-exempt role emphasizes advocacy, leadership, and compassionate service.

The position requires strong supervision, clinical judgement, and collaboration with staff to ensure quality care and program compliance. Living in the Greater Boston area is typical for this role.

Qualifications

• Requires GED or High School Diploma; college degree may substitute for 1 year of experience.
• Must have MAP certification for medication administration (or obtain within 6 months).
• CPR & First Aid (SFA) certification required; obtain within 30 days of hire.
• Safety Care certification required; obtain within 90 days of hire.
• Valid driver’s license, clean driving record, and one year driving experience.
• Strong reading, writing, communication, and computer literacy are necessary.

Responsibilities

• Adhere to program model and quality protocols; support the Program Director daily operations.
• Attend and lead staff meetings; train when Director is absent.
• Demonstrate clinical judgement while supporting individuals and the program.
• Assist in developing and reporting ISP progress for individuals.
• Model and teach activities of daily living and safety; manage medication and meals.

Skills

Communication

Documentation

Team supervision

Clinical judgement

Budgeting

Safety procedures

Education

GED/HS Diploma

MAP Certification

CPR & First Aid

Safety Care Certification

College degree substitute 1 year experience

Job description

Bay Cove Human Services’ mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeast Massachusetts.

Department: Developmental Services- Growthways

Schedule/Hours: (40) hours per week to include at least one weekend day and at least (32) hours of direct care.

Reports To: House Manager (Program Director) or their designee

Job Summary: The Assistant Program Director assists with the day to day administration, programming, and operations of the assigned community based Developmental Service program(s). The Assistant Program Director contributes to Bay Cove’s mission by providing effective and compassionate services and through advocacy and leadership. This position is non-exempt.

Supervisory Responsibilities: Models and teaches professional and community behavior. Staff supervision as assigned.

Essential Functions of the Position

• Strict adherence to program model including clinical, programmatic, and quality protocols (for example staff meetings, trainings, data collection, community relationships, MAP, regulatory and agency policies as required.) Supports and fills in for the Program Director in the day-to-day running of the home and as assigned.
• Attend staff meetings and is an active participant. Facilitate staff meetings in the Program Directors absence.
• Exercises strong clinical judgement in observing, supporting, resourcing and communicating on behalf of the program and individuals.
• Assists in the development and progress reporting for the individuals’ I.S.P.’s.
• Models, teaches, and reinforces activities of daily living (such as medication management, hygiene, cleaning, personal property management, relationship development, budgeting, and safety).
• Assists individuals with menu planning to ensure well balanced meals. Assists with food shopping, budgeting food account and processing all related forms to the Central Office.
• Assists with documentation and monitoring of client accounts, petty cash accounts, and other accounts as assigned by the Program Director.
• Develops and implements interesting and challenging opportunities which enhance personal growth and development which may include using the teachable moment. Emphasis should be on creating occasions which increase independence and self-reliance based on an individual’s preferences.
• Assists individuals to have a variety of opportunities to exercise control and making choices.
• Is knowledgable of, facilitates, models, and teaches all program safety procedures including crisis assessment, prevention and needed intervention.
• Assists the Program Director with arranging, attending, and following through on all individuals’ appointments/meetings to include, but not be limited to: medical, dental, haircuts, day programs, other interfacing agencies. Must be able to advocate on behalf of the individuals and ensure all procedures and work flows are completed.
• Maintains and is a role model for programmatic documentation, such as: daily progress notes, program data, medication, staff communication log, monthly progress notes. As needed: incident reports, I.S.P documentation, and financial documentation.
• Performs household and property maintenance tasks toward the general upkeep of the residence.
• Is the Human Rights Officer for the program and ensures that all staff treat the individuals with respect and are sensitive to individual differences with regards to their cultural experiences, religion, sexual orientation and need for privacy.
• Assists in training new staff in all aspects of residential work.
• Assists with securing appropriate staffing for the program.
• Performs other duties and projects as assigned by supervising personnel.

Requirements for the Position

• 1-3 years previous work experience in human service setting GED or High School Diploma. College degree may be substituted for 1 year of previous human service experience. These requirements may be waived by the Executive Director.
• Department of Public Health certification in medication administration is required. *Employees lacking Medication Certification upon hire must become MAP certified within 6-months of date of hire to retain employment*. *Recertification is then required every two years. *
• CPR & First Aid (SFA) certification is required. * certified within 30 days of date of hire*.
• Safety Care is required at some programs. * must become certified within 90 days of date of hire.
• Current Drivers License, a clean driving record, and one year driving experience.
• Adequate Reading, Writing, Communication, & Computer literacy to perform agency functions.
• Physical capability to perform necessary lifts or restraints
• Use of personal cell phone and/or vehicle (each program has an assigned program vehicle; use of personal vehicle is limited).

Mission Traits

• Utilizes a flexible and responsible work style that meets evolving needs of the agency.
• Works with integrity and respects the dignity and value of all individuals.
• Exhibits mission through job knowledge, pride in work role, and advocacy.
• Promotes diversity and inclusion of all individuals.
• Works in a collaborative, compassionate manner with stakeholder/partners.

Bay Cove Human Services is an Equal Opportunity Employer and does not discriminate on the basis of race, ethnicity, religion, sex, gender identity or expression, national origin, sexual orientation, disability, age, veteran status, or any other groups as protected by Massachusetts or federal law. All qualified candidates, regardless of background, are encouraged to apply.

Bay Cove Human Services does not offer visa sponsorships at this time and will require candidates to be authorized to work in the United States.

Pay Rate:$22.44/Hour