Assistant Manager - Burlington Mall, Hollister

Abercrombie & Fitch Co.; Burlington (MA); On-site; USD 25,003 - 35,610; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Paid Volunteer Day

Merchandise Discount

Medical, Dental & Vision Insurance

Life and Disability Insurance

Associate Assistance Program

Paid Parental & Adoption Leave

401(K) Savings Plan with Company Match

Training & Development Opportunities

Job summary

A&F Stores, Inc. is looking for a Retail Supervisor in Burlington, Massachusetts. This role involves overseeing sales and stockroom operations while ensuring top-tier customer service. Candidates should possess a Bachelor's degree or equivalent supervisory experience.

The position offers a starting rate of $22.00 per hour along with benefits like medical insurance, a 401(K) savings plan, and generous paid time off.

Qualifications

• 1+ years of supervisory experience in a customer-facing role or Bachelor's degree.
• Strong focus on customer engagement and service.
• Knowledge of fashion trends relevant to product offerings.

Responsibilities

• Perform opening and closing routines for the store.
• Supervise sales floor and stockroom operations.
• Manage staffing, scheduling, and payroll tasks.

Skills

Customer focus

Communication skills

Team building

Initiative

Detail-oriented

Education

Bachelor’s degree or equivalent supervisory experience

Job description

What You’ll Do

• Perform Opening and Closing Routines.
• Supervise sales floor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop non-management staff.
• Demonstrate product knowledge & brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent Brand and exemplify Company Culture & values.

What It Takes

• Bachelor’s degree OR one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results & exhibit a strong work ethic.
• Possess strong communication & interpersonal skills.
• Team building & ability to coach others.
• Take initiative & demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning & proactive thinking.
• Ability to show up in a fast-paced & challenging environment.

Benefits

• Quarterly Incentive Bonus Program.
• Paid Time Off.
• Paid Volunteer Day per Year.
• Merchandise Discount.
• Medical, Dental & Vision Insurance.
• Life and Disability Insurance.
• Associate Assistance Program.
• Paid Parental & Adoption Leave.
• 401(K) Savings Plan with Company Match.
• Training & Development Opportunities.

Starting rate: $22.00 per hour.

Equal Opportunity Employer

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.