Assistant Manager (McCandless)

The Milk Shake Factory; Pittsburgh (Allegheny County); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

13 days paid time off

Medical, dental, vision coverage

401(k) with match

Pet insurance

Flexible scheduling

Job summary

MilkShake Factory in Pittsburgh seeks a driven leader to grow into a General Manager role. You will run the location, inspire a team, and deliver exceptional guest experiences while building strong, collaborative operations. This role offers a clear pathway to higher leadership with support from the brand.

You will lead by example, develop teammates, and ensure smooth daily operations, scheduling, and guest satisfaction at the heart of every decision.

Qualifications

• Natural leaders who inspire and keep things positive.
• Growth-oriented candidates ready to rise to general management.
• Excellent communication and mentoring skills.
• Willingness to own location performance and drive results.

Responsibilities

• Lead the MilkShake Factory location and ensure guest satisfaction.
• Drive team development, scheduling, and daily operations.
• Mentor and coach team members to support growth.
• Collaborate with corporate support to meet brand standards and goals.

Skills

Natural leadership

Growth mindset

Future general manager

Clear communication

Mentor material

Job description

Hey future leader! If you’ve been feeling like you’ve hit a ceiling and crave more, MilkShake Factory is calling your name. We’re a family-owned business with a passion for creating sweet experiences, and we’re looking for driven leaders who are ready to grow into General Managers and beyond. With 10 locations in Pittsburgh and a national presence on the rise, the sky’s the limit for your career with us!

Why Join MilkShake Factory?

• Great Pay for Great Work: Your hard work deserves recognition, and we make sure it shows in your paycheck.
• Flexibility for Your Life: Need balance? We get it! Flexible scheduling makes sure you’ve got time for workand play.
• Take That Much-Needed Break: With 13 days of paid time off, you’ll have plenty of time to recharge.
• Unlimited Growth Potential: Dreaming of becoming a General Manager? We’ve got a clear path to help you get there-your success is our priority!
• Team-First Vibes: We’re all about people, and that starts with a collaborative, supportive environment where every team member shines.
• Comprehensive Benefits: Medical, dental, vision, 401(k) with match, pet insurance-we’ve got you and your loved ones covered.
• Lead with Confidence: You’ll run the show at your location, but you’re never alone-we’ll be there to back you up every step of the way.
• Guest-Centered Service: Delivering an exceptional guest experience is at the heart of what we do. We’re all about those memorable moments that keep people coming back for more.

Who Fits Right In?

• Natural Leaders: If you love inspiring your team and keeping things positive, this is your jam.
• Growth-Minded Go-Getters: You’ve got your sights set on growth, and we’re here to help you reach it.
• Future General Managers: If you’re hungry for that next step, we’ll help you make it happen.
• Clear Communicators: You know how to connect with your team and keep things running smoothly.
• Mentor Material: You’re passionate about helping others grow, just like we are.