Assistant Manager: Lift Experience- Salary

Vail Resorts; Vermont; Sur place; USD 52 000 - 67 000; Plein temps

Avantages offerts par ce poste

Ski passes for employees

Employee discounts on lodging, food, &

401(k) Retirement Plan

Employee Assistance Program

Training & development program

Referral program

Résumé du poste

Okemo Mountain Resort is seeking an Assistant Manager of Lift Experience for the Winter Seasonal 2026/2027. You will lead the Lift Experience team, ensuring a safe, smooth operation and an exceptional guest experience on the mountain.

You will coach staff, stay current with industry trends, and collaborate with Mountain Operations leadership to drive safety culture and guest satisfaction. Competitive pay and seasonal benefits are offered.

Qualifications

• Strong management, leadership and team-building capabilities.
• Outstanding guest service focus and communication skills.
• Proven supervisory or managerial experience in a fast-paced environment.
• Ability to work weekends and holidays; comfortable in extreme weather conditions.
• Proficiency with Microsoft Office, especially Excel, and Workday/Guest Connect.

Responsabilités

• Oversee the Lift Experience team and deliver exceptional guest and employee experiences.
• Coach and motivate staff to align with Vail Resorts goals and values.
• Maintain expert knowledge of lift operations and industry trends.
• Lead safety initiatives in mountain operations to reduce injuries.
• Coordinate training, inventory, and interdepartmental communication.
• Hire, train, and develop Lift Experience personnel and maintain records.

Connaissances

Management

Leadership

Guest service

Communication

Team building

Problem solving

Skiing ability

Outils

Microsoft Office

Excel

Workday/Guest Connect

Description du poste

Now hiring for winter 2026/27 - Cooks, Drivers, Instructors & more.

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Assistant Manager: Lift Experience- Salary

Date: Oct 20, 2026

Location: Ludlow, VT, US

Company: Okemo Mountain Resort

Shift Type: Winter Seasonal 2026/2027

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

The Assistant Manager of Lift Experience will provide leadership, management and direction to the Lift Experience department. Together with the Mountain Operations leadership team, this position will help ensure the overall success of daily operations, staff development, and future on-mountain planning and strategies that will drive our safety culture as well as guest and employee satisfaction.

The Assistant Manager of Lift Experience will oversee staff, ropeway systems, and conveyors. They will also play an important role in developing and maintaining a safe, inclusive work environment. Training, ordering, inventory, and coordinating with the various departments are also important aspects of this position.

Job Specifications

• Starting Wage:$52,000.00 /Per Year- $67,267.00 /Per Year
• Employment Type: Winter Seasonal 2026/2027
• Shift Type:Full Timehours available
• Minimum Age: At least 18 years of age
• Housing Availability: No

Job Responsibilities

• Oversee the management and administration of our Lift Experience team to produce an exceptional guest and employee experience.
• Coach and motivate to ensure employees are aligned with Vail Resorts goals, values, and core competencies.
• Maintain an “expert level” status of lift experience functions, being proactive with industry trends within Vail Resorts and within the industry as a whole
• Be a leader in the effort to improve safety within mountain operations with the goal of reducing/eliminating worker and guest injury.Coordinate closely with the Manager of Health & Safety.
• Prioritize and adapt in a constantly changing business and environmental setting
• Build strong, positive relationships with key managers outside the scope of direct reports
• Oversee and perform preventive maintenance activities
• Develop maintenance routines and procedures
• Manage various projects assigned by the Manager & Director of Mountain Operations
• Responsible for the hiring, training, and development of all Lift Experiencepersonnel
• Assure that all records required by Okemo Mountain Resort and the authorities having jurisdiction are maintained and kept up-to-date including all operational procedures, operational logs and incidents
• Responsible for conducting training, Lift ExperienceDept. Policies, Vail Resorts policies, and ensuring paperwork & procedures are completed in a timely manner

Job Requirements

Required:

• Strong management, communication, leadership and team building skills, skiing/riding ability, must be able to work in extreme weather conditions (winter/summer)
• Strong guest service focus experience
• Valid driver’s license required
• Supervisory or managerial experience
• Positive, solutions-oriented leadership
• Proficient in Microsoft Office, Excel, Workday/Guest connect
• Able to work weekends and holidays

Preferred:

• Mountain operations experience in a supervisory or managerial role
• Lift Maintenance experience
• Experience in crafting training programs and instructional manuals

The expected pay range is$52,000.00 /Per Year- $67,267.00 /Per Year. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 518409
Reference Date:10/20/2026
Job Code Function:Lift Experience