Assistant Manager Lift Experience- Hourly

Vail Resorts; Vail (CO); On-site; USD 34,000 - 39,000; Full time

Job summary

Vail Resorts in Colorado is seeking a Lift Experience Team Supervisor to lead daily lift operations, oversee staff, and ensure a seamless, safe guest experience on the mountains. You will coordinate opening/closing procedures and reinforce safety standards across the team.

The role requires 1-2 years of lift/mountain operations, outdoor work in all weather, and a flexible schedule including nights, holidays, and weekends.

Qualifications

• High School Diploma or GED Equivalent required.
• 1-2 years of previous lift or mountain operations experience required.
• Must be physically capable of assisting guests while loading lifts; may lift up to 40 lbs.
• Must be able to communicate fluently in English.
• Must be able to work outdoors in all types of inclement weather, standing and moving for entire shift on potentially slippery or uneven surfaces.
• Ability to work a flexible schedule including nights, holidays, and weekends.

Responsibilities

• Lead daily operations of resort lifts such as scheduling staff and procedures for opening and closing lifts.
• Assist with hiring, support, and training of operators and scanners in daily operations and safety. Monitor and document lift operator performance and behavior to provide meaningful feedback and direction, providing recognition or correction action if necessary.
• Maintain up to date knowledge of and enforce all applicable laws, policies, and procedures to ensure the safety of all guests.
• Work closely with ski patrol, mountain safety, lift maintenance, and lift electric to assist and resolve any problems that may arise on the mountain.
• Promote clean and organized workstations.
• Receive and assess guest questions, comments and complaints providing timely resolutions.
• Support ticket scanning.
• Other duties as assigned.

Skills

Leadership

Safety Compliance

Operations Scheduling

Education

High School Diploma or GED Equivalent

Job description

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

To Learn More, please review the Benefits Eligibility Summary (https://jobs.vailresortscareers.com/content/Perks-and-Benefits/?locale=en_US)

Job Summary:

The Lift Experience Team’s mission is to provide employees and guests with a seamless end-to-end experience from maze entrance to lift unloading. Service is the foundation of everything we stand for at Vail Resorts, and our Lift Experience Team is no exception to this experience of a lifetime. As a Supervisor, you will be responsible for the safe operation of resort lifts, oversee employees in the Lift Experience Team, while being courteous and efficient guest service champions with a proven ability to lead.

Job Specifications:

• Starting Wage: $25.00 -$28.00

• Employment Type: Winter Seasonal 2026/2027

• Shift Type: Full Time hours available

• Minimum Age: At least 18 years of age

• Housing Availability: Yes

Job Responsibilities:

• Lead daily operations of resort lifts such as scheduling staff and procedures for opening and closing lifts.

• Assist with hiring, support, and training of operators and scanners in daily operations and safety. Monitor and document lift operator performance and behavior to provide meaningful feedback and direction, providing recognition or correction action if necessary.

• Maintain up to date knowledge of and enforce all applicable laws, policies, and procedures to ensure the safety of all guests.

• Work closely with ski patrol, mountain safety, lift maintenance, and lift electric to assist and resolve any problems that may arise on the mountain.

• Promote clean and organized workstations.

• Receive and assess guest questions, comments and complaints providing timely resolutions.

• Support ticket scanning.

• Other duties as assigned.

Job Requirements:

• High School Diploma or GED Equivalent required

• 1-2 years of previous lift or mountain operations experience required

• Must be physically capable of assisting guests while loading lifts; may lift up to 40 lbs

• Must be able to communicate fluently in English

• Must be able to work outdoors in all types of inclement weather, standing and moving for entire shift on potentially slippery or uneven surfaces.

• Ability to work a flexible schedule including nights, holidays, and weekends

The expected pay range is $25.00 -$28.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.