Lead Lift Experience

Vail Resorts, Inc.; Pennsylvania; On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Free passes for employees

Discounted lift tickets for friends &

Free ski lessons

40% retail discounts

401(k) Retirement Plan

Employee Assistance Program

Excellent training and development

Referral program

Job summary

Vail Resorts, Inc. in Pennsylvania is seeking a Lift Experience Team Lead for the winter season. You will oversee safe lift operations, supervise staff, and ensure guests receive excellent service from arrival to departure.

Applicants should have 1-2 years of lift/mountain operations experience, be able to work outdoors in all conditions, and communicate fluently in English. This is a full-time, seasonal role with weekends/holidays required at our mountain resort.

Qualifications

• High School Diploma or GED is required.
• 1-2 years of lift or mountain operations experience preferred.
• Ability to communicate fluently in English.
• Able to work outdoors in all weather conditions and shift outdoors.

Responsibilities

• Lead daily operations of resort lifts, including scheduling staff and opening/closing procedures.
• Assist with hiring, training, and supervision of operators and scanners.
• Monitor lift operator performance and provide feedback.
• Ensure safety by enforcing all applicable laws, policies, and procedures.
• Coordinate with ski patrol and maintenance to resolve issues on the mountain.
• Maintain clean, organized workstations and respond to guest questions.
• Perform additional duties as assigned.

Skills

Team Lead

Customer Service

English Fluency

Safety Awareness

Education

High School Diploma or GED

Job description

Now hiring for winter 2026/27 - Cooks, Drivers, Instructors & more.

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

The Lift Experience Team’s mission is to provide employees and guests with a seamless end-to-end experience from maze entrance to lift unloading. Service is the foundation of everything we stand for at Vail Resorts, and our Lift Experience Team is no exception to this experience of a lifetime. As a Lift Operations Lead, you will be responsible for the safe operation of resort lifts, oversee employees in the Lift Experience Team, while being courteous and efficient guest service champions with a proven ability to lead.

Job Specifications

Starting Wage: $22.00/hr - $29.22/hr

Employment Type: Winter Seasonal 2026/2027

Shift Type: Full Time hours available

Weekends and Holidays as needed

Skill Level: Team Lead

Minimum Age: At least 18 years of age

Housing Availability: No

Job Responsibilities

Lead daily operations of resort lifts such as scheduling staff and procedures for opening and closing lifts

Assist with hiring, support, and training of operators and scanners in daily operations and safety Monitor and document lift operator performance and behavior to provide meaningful feedback and direction, providing recognition or correction action if necessary

Maintain up to date knowledge of and enforce all applicable laws, policies, and procedures to ensure the safety of all guests

Work closely with ski patrol, mountain safety, lift maintenance, and lift electric to assist and resolve any problems that may arise on the mountain

Promote clean and organized workstations

Receive and assess guest questions, comments and complaints providing timely resolutions

A Team Lead Lift Operator is a flexible employee within the Lift Experience department who takes on additional training to support ticket scanning

Other duties as assigned

Job Requirements

High School Diploma or GED Equivalent required

1-2 years of previous lift or mountain operations experience required

Must be physically capable of assisting guests while loading lifts; may lift up to 40 lbs

Must be able to communicate fluently in English

Must be able to work outdoors in all types of inclement weather, standing and moving for entire shift on potentially slippery or uneven surfaces.

Ability to work a flexible schedule including nights, holidays, and weekends

The expected pay range is$22.00/hr - $29.22/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.