Assistant Manager — Lead & Train Store Team (Flexible)

Dunkin'; Lakeland (FL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Credit card tips

Leadership development

Flexible schedules

Paid training

Team-driven environment

Medical benefits

Job summary

Brewing Brand, a Dunkin’ franchisee in Florida, is hiring an Assistant Manager to support Restaurant Manager and lead daily operations, mentor staff, and ensure guest satisfaction. You’ll help execute brand standards and drive topline sales at a busy Dunkin’ location.

Responsibilities include leading team meetings, overseeing Brand Training, scheduling, training, and certification; maintaining food safety and inventory; managing costs and labor under franchisee guidelines; and delivering a

Qualifications

• Basic computer skills are required.
• Fluent in spoken and written English.
• Basic math and financial management.
• Previous leadership experience in retail, restaurant or hospitality.

Responsibilities

• Able to perform all responsibilities of restaurant team members.
• Lead team meetings, along with Restaurant Manager.
• Oversee Brand Training Programs, schedule, train, certify team and shift lead staff.
• Ensure Brand standards, recipes and systems are executed.
• Create and maintain a guest focused culture in the restaurant.
• Review guest feedback results and implement action plans to drive improvement.
• Communicates restaurant priorities, goals and results to restaurant team members.
• Execute along with RM, new product rollouts including training, marketing and sampling where applicable.
• Execution of Point of Purchase instore set up per Brand standards.
• Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws.
• Control costs to help maximize profitability.
• Completion of inventory on a periodic basis as determined by Franchisee.
• Support RM in completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards.
• Support RM in assigning staff and deployment
• Support to RM in completion of supplier and other vendor orders
• Conduct self-assessments and corresponding action plans.
• Ensure restaurant budget is met as determined by Franchisee.
• Manages cash over/short in restaurant and ensures team members are following franchisee’s cash management policies.
• Engages with Dunkin’ Brands Field Operations team as appropriate.

Skills

Basic computer skills

Fluent in spoken and written English

Education

Leadership experience in retail, restaurant or hospitality

Job description

Brewing Brand, a Dunkin’ franchisee in Florida, is hiring an Assistant Manager to support Restaurant Manager and lead daily operations, mentor staff, and ensure guest satisfaction. You’ll help execute brand standards and drive topline sales at a busy Dunkin’ location.

Responsibilities include leading team meetings, overseeing Brand Training, scheduling, training, and certification; maintaining food safety and inventory; managing costs and labor under franchisee guidelines; and delivering a