Assistant Manager — Lead Ops & Customer Experience

Domino's; Toney (AL); On-site; USD 40,000 - 52,000; Full time

Job summary

Domino’s Pizza Team DAKS seeks enthusiastic individuals to join our team and help manage store operations. This role supports the General Manager and focuses on customer service, product quality, and daily restaurant efficiency.

As an Assistant Manager, you will help supervise staff, enforce policies, and handle inventory while ensuring a safe, welcoming environment for customers and team members. 18+ required.

Qualifications

• Experience in a fast-paced, customer service-oriented environment.
• Strong leadership skills with ability to motivate and inspire team members.
• Excellent communication and interpersonal skills for effective interaction with customers and staff.
• Ability to work independently and manage multiple tasks efficiently.
• Knowledge of food safety and sanitation practices.
• Strong work ethic and commitment to exceptional customer service.
• Must be at least 18 years of age.

Responsibilities

• Assisting the General Manager in managing all aspects of restaurant operations, including customer service, food preparation, inventory control, and staff scheduling.
• Supervising and training team members, ensuring adherence to policies and procedures, and providing feedback and coaching.
• Maintaining a clean and organized work environment, following safety and sanitation guidelines.
• Managing customer complaints and ensuring customer satisfaction.
• Contributing to development and implementation of strategies to improve restaurant performance and achieve goals.
• Performing administrative tasks and inventory management.
• Assume the role and responsibilities of acting General Manager (GM) in the GM's absence, ensuring continuity of operations.

Job description

Domino’s Pizza Team DAKS seeks enthusiastic individuals to join our team and help manage store operations. This role supports the General Manager and focuses on customer service, product quality, and daily restaurant efficiency.

As an Assistant Manager, you will help supervise staff, enforce policies, and handle inventory while ensuring a safe, welcoming environment for customers and team members. 18+ required.