Assistant Manager — Lead Guest Experience & Sales

Ridleys-Family-Markets-Inc; Rupert (ID); On-site; USD 40,000 - 55,000; Full time

Job summary

Ridleys-Family-Markets-Inc in Rupert, Idaho is seeking a dedicated store department lead to coach team members, uphold guest service standards, and help execute merchandising and marketing strategies across the department.

The role requires 1–3 years of retail experience, a high school diploma (some college preferred), and strong leadership, communication, and problem‑solving skills. Flexibility to work evenings, weekends, and holidays is essential.

Qualifications

• High School Diploma or equivalent; some college preferred.
• 1–3 years of retail experience.
• Strong leadership and communication skills.
• Excellent guest service skills.
• Strong problem solving and organizational skills.
• Ability to lead and develop others.
• Ability to handle multiple projects with attention to detail.
• Willingness to work evenings, weekends, and holidays.

Responsibilities

• Train, coach and observe team members in serving guests.
• Provide input into merchandising decisions and store/department goals.
• Implement marketing strategy and sales programs across the department.
• Resolve guest and team complaints in a timely and satisfactory manner.
• Lead team members to accomplish store and department goals.
• Manage sales, gross profit margin, labor scheduling and department standards.
• Be proficient with store technology (Ordering, POS).
• This list may be expanded by management as needed.

Skills

Leadership

Communication

Problem solving

Organizational skills

Guest service

Detail oriented

Multi-tasking

Flexibility

Education

High School Diploma

Some college preferred

Job description

Ridleys-Family-Markets-Inc in Rupert, Idaho is seeking a dedicated store department lead to coach team members, uphold guest service standards, and help execute merchandising and marketing strategies across the department.

The role requires 1–3 years of retail experience, a high school diploma (some college preferred), and strong leadership, communication, and problem‑solving skills. Flexibility to work evenings, weekends, and holidays is essential.