Assistant Manager Keystone

Chico's FAS, Inc. paying for Chico's Retail Operations, Inc.; Indianapolis (IN); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Optional medical, dental, and vision

401(k) plan

Merchandise discounts plus eligibility

Professional development and careerop

Job summary

KnitWell Group’s White House Black Market at Fashion Mall Keystone– Indianapolis, IN seeks an Assistant Manager to support the Store Manager in leading a team and delivering a welcoming, personalized customer experience.

You will build community connections, drive sales to meet store goals, assist in hiring and coaching, and lead by example on the sales floor while maintaining inventory accuracy and brand standards across operations.

Qualifications

• 3 years of retail management experience preferred.
• Flexible availability including nights, weekends, and holidays.
• Strong communication and interpersonal skills.
• Ability to build relationships with customers and peers.
• Ability to lift up to 50 pounds and maneuver around store.

Responsibilities

• Lead and develop a store team to deliver a customer-centered experience.
• Assist Store Manager in achieving financial goals and staffing.
• Participate in hiring, coaching, and development of associates.
• Lead on the sales floor with product knowledge and omni-channel execution.
• Maintain a visually engaging store that reflects brand standards.
• Manage inventory, daily replenishment, and store inventories.
• Ensure adherence to policies and business practices.
• Build community connections through in-store events and philanthropy.

Skills

Retail leadership

Communication

Customer service

Team development

Physical stamina

Job description

About us

Built on the foundation of fashion’s most iconic color contrast – White + Black – WHBM inspires independent women to embrace their power and femininity through modern yet timeless styles. We’re proud to be a place for passionate people to learn, grow, and build empowered careers.

About the role

As an Assistant Manager, you will assist the Store Manager in leading the team, building community connections, and creating a seamless customer experience. This position helps foster a welcoming environment—for both associates and customers—that enables us to create memorable, personalized experiences that reflect our culture of hospitality.

The impact you can have

In this role, you'll have the opportunity to:

• Build, lead, and develop a team to deliver a customer-centered experience.
• Take ownership to achieve the financial goals of the store and motivate the team.
• Assist in the hiring, development, and coaching of associates.
• Lead by example on the sales floor, sharing product knowledge and utilizing an omni-channel approach.
• Maintain a visually inspiring store environment that reflects brand standards.
• Take ownership to ensure safe and efficient store operations including inventory management, daily replenishment of floor merchandise, and execution of inventories.
• Ensure compliance with all policies, guidelines, and business practices.
• Build community connections through in-store company-sponsored events, philanthropy, and other initiatives.

Requirements

You’ll bring to the role Passion for our brand, fashion, and empowering confidence.

• Must be at least 18 years old.
• 3 years of retail management experience preferred.
• Flexible availability — including nights, weekends, and holidays.
• A team player mindset with a high level of ownership and initiative.
• Ability to develop strong customer and peer relationships.
• Excellent communication and interpersonal skills.
• Ability to bend, reach, stretch for products as well as maneuver around the sales floor and stockroom, operate the register, and lift/carry up to 50 pounds.

Benefits

• Optional medical, dental, and vision insurance
• 401(k) plan
• Merchandise discounts plus eligibility for discounts at our sister brands
• Professional development and opportunities for advancement across our brands
• Community impact through our philanthropic partnerships

Availability of these benefits is based on employment type, role, and certain eligibility requirements.

Location & Position

Location: Store 3321-Fashion Mall at Keystone-WHBM-Indianapolis, IN 46240 Position Type: Regular/Full time

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate’s qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.

Company Overview

KnitWell Group, a specialty retail operating company, comprises some of the most iconic brands in America – Ann Taylor, Chico's, Haven Well Within, Lane Bryant, LOFT, Soma, Talbots, White House Black Market. Individually, our brands are unique and strong. Together, we are powerful. Our common thread is our commitment to create exceptional products, provide memorable experiences, and achieve superior results. Our associates are innovators who thrive through collaboration and are dedicated to excellence. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but also makes our customers feel good.