Assistant Manager - Kenwood Towne Centre, Abercrombie & Fitch

Abercrombie & Fitch Co.; Ohio; On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Quarterly incentive bonus program

Paid time off

Volunteer day per year

Merchandise discount

Medical, Dental and Vision Insurance

Life and Disability Insurance

Associate Assistance Program

Paid parental and adoption leave

401(K) savings plan with company match

Training and development opportunities

Global team culture

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager to lead daily store operations, drive sales, and develop a high-performing team. You will open/close, supervise staff and inventory, and ensure outstanding customer service while executing brand standards.

The role emphasizes merchandising excellence, staff training, and successful execution of visual standards in a fast-paced retail environment.

Qualifications

• Bachelor’s degree OR one year of supervisory experience in a customer-facing role.
• Must maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and demonstrate a strong work ethic.
• Strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Adaptable to a fast-paced, challenging environment.

Responsibilities

• Perform Opening and Closing routines.
• Supervise salesfloor and stockroom to ensure excellent customer service and seamless operations.
• Conduct staffing, scheduling, and payroll management.
• Train and develop non-management staff.
• Demonstrate product knowledge and brand awareness to drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decisions.
• Protect store assets and perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill Omni Channel orders.
• Represent the Brand and embody Company Culture and Values.

Skills

Customer focus

Fashion knowledge

Results-driven

Communication skills

Team building

Coaching

Initiative

Multi-tasking

Fast-paced environment

Interpersonal skills

Education

Bachelor’s degree or 1 year supervisory experience

Tools

POS systems

Job description

Job Description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

What You’ll Do

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Qualifications

• Bachelor’s degree OR one year of supervisory experience in a customer‑facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail‑oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast‑paced and challenging environment.

Benefits

• A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly - with you.
• We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: Quarterly Incentive Bonus Program.
• Paid Time Off.
• Paid Volunteer Day per Year, allowing you to give back to your community.
• Merchandise Discount.
• Medical, Dental and Vision Insurance Available.
• Life and Disability Insurance.
• Associate Assistance Program.
• Paid Parental and Adoption Leave.
• 401(K) Savings Plan with Company Match.
• Training and Development Opportunities for Career Advancement, we believe in promoting from within.
• A Global Team of People Who’ll Celebrate you for Being YOU.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.