Assistant Manager, Investor Reporting

Socket.dev; Wayne (NJ); On-site; USD 90,000 - 130,000; Full time

Job summary

Socket.dev in Wayne, NJ is seeking an experienced Investor Reporting professional to ensure timely reporting and reconciliation of loan servicing to investors and agencies. The role supports compliance with agency guidelines and internal controls while driving data accuracy and process improvements.

The ideal candidate has 5+ years in investor reporting or mortgage servicing, strong Excel skills, and demonstrated leadership ability to guide a team in a fast-paced environment.

Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field is required; equivalent combos may be considered.
• Five+ years in investor reporting, mortgage servicing, financial analysis, or related financial services experience.
• Experience applying agency guidelines and private investor requirements.

Responsibilities

• Ensure timely reporting, reconciliation, and remittance of loan servicing activity to investors and agencies (Fannie Mae, Freddie Mac, private investors).
• Monitor and reconcile custodial accounts; research and resolve variances and reporting discrepancies.
• Ensure compliance with investor requirements, agency guidelines, regulatory standards, and internal policies.
• Review, analyze, and validate investor reporting data; recommend corrective actions and improvements.
• Partner with internal/external stakeholders to resolve issues and support objectives.
• Lead, train, and guide Investor Reporting staff to drive performance and initiatives.
• Track KPIs and report results; identify risks to meet deadlines and SLAs.
• Prepare and present investor reporting metrics, performance results, and updates to management and investors.
• Identify and implement process improvements and automation to boost efficiency and controls.
• Maintain and enhance reporting procedures with QA findings, industry developments, and regulatory changes.

Skills

Investor reporting knowledge

Advanced Excel

Analytical skills

Communication skills

Independent and collaborative work

Leadership and coaching

Attention to detail

Liaison with Audit and Risk

Education

Bachelor's degree in Finance/Accounting/Business

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Responsibilities include but are not limited to:

• Ensure the timely and accurate reporting, reconciliation, and remittance of loan servicing activity to investors and agencies, including Fannie Mae, Freddie Mac, and private investors.
• Monitor and reconcile custodial accounts, researching and resolving variances, exceptions, and reporting discrepancies.
• Ensure compliance with investor requirements, agency guidelines, regulatory standards, and internal policies.
• Review, analyze, and validate investor reporting data, recommending corrective actions and improvements to enhance accuracy and data quality.
• Partner with internal and external stakeholders, including Accounting, Servicing, Audit, Technology, and investors, to resolve reporting issues and support business objectives.
• Lead, train, and provide operational guidance to Investor Reporting staff, supporting team performance, development, and departmental initiatives.
• Track and analyze key performance indicators (KPIs), reporting results and identifying risks to ensure reporting deadlines and service levels are achieved.
• Prepare and present investor reporting metrics, performance results, and operational updates to management and investors.
• Identify, develop, and implement process improvements, best practices, and automation opportunities to enhance efficiency, controls, and productivity.
• Maintain and enhance investor reporting procedures by incorporating quality assurance findings, industry developments, regulatory changes, and other duties as assigned.

QualificationsRequired Skills:

• Strong knowledge of investor and agency reporting requirements and guidelines, such as Fannie Mae and Freddie Mac Servicer Compliance and USAP.
• Advanced proficiency in Microsoft Excel, Word, Outlook.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work independently and collaboratively in a fast-paced and dynamic environment.
• Strong leadership, coaching, and organizational skills.
• Attention to detail and accuracy.
• Ability to advise management and liaise between loan operations, Internal Audit and Risk Management.
• Understand Internal Control concepts to advise management on issues.

Required Experience:

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field; an equivalent combination of education and experience may be considered.
• Five (5) or more years of experience in investor reporting, mortgage servicing, financial analysis, or a related financial services environment.
• Demonstrated experience applying agency guidelines and private investor requirements.

Preferred Experience:

• Experience leading process improvement, automation, reporting enhancement, audit, or regulatory initiatives within a mortgage servicing environment.