Assistant Manager/Ice Technician

Ice Rink Events; Austin (TX); On-site; USD 25,000 - 33,000; Full time

Job summary

Ice Rink Events in Austin, TX seeks a hands-on Assistant Manager/Ice Technician for our outdoor rink season from November through February. You will supervise seasonal staff, oversee daily operations, and perform ice maintenance to ensure a safe, high-quality skating surface.

You'll report to the Venue Manager, coordinate with partners, manage scheduling, and troubleshoot routine rink issues while helping keep the facility clean, organized, and welcoming for thousands of guests during the

Qualifications

• Previous supervisory or team leadership experience.
• Strong leadership, organizational, communication, and problem-solving skills.
• Willingness to learn ice maintenance procedures and operate specialized rink equipment.

Responsibilities

• Oversee daily operations of a large outdoor ice rink.
• Supervise and train seasonal staff; manage scheduling and reporting.
• Assist with opening/closing procedures and safety checklists.
• Maintain ice quality and report equipment concerns to the Venue Manager.
• Coordinate with venue staff and partners for smooth operations.

Skills

Supervisory experience

Leadership

Communication

Problem-solving

Tools

Ice resurfacing equipment

Job description

Ice Rink Events is a global leader in designing, supplying, and operating real and eco-ice skating rinks, with over 30 years of industry experience. The company delivers permanent and portable ice and roller skating solutions in any size, shape, or climate, providing turnkey installation and management services. Ice Rink Events partners with a wide range of venues, including urban parks, shopping centers, civic landmarks, town plazas, and stadiums, to create dynamic, high-traffic attractions. These installations serve as self-liquidating amenities that generate revenue through ticket sales and sponsorships while energizing traditionally underused winter spaces. The company’s brand, logo, media, and project imagery are protected intellectual property under international copyright law.

Position Overview

This is a full-time, seasonal position starting in November 2026 and ending in February 2027.

We are seeking a motivated, dependable, and hands-on Assistant Manager/Ice Technician to join our team at The Long Center's outdoor ice skating rink in Austin, Texas!

This position combines managerial responsibilities with hands-on ice maintenance and rink operations. The ideal candidate has strong leadership, communication, and problem-solving skills, is comfortable managing staff, and is willing to take an active role in maintaining the ice skating surface and rink equipment.

As part of the nation’s largest provider of seasonal ice rinks, you'll work closely with the Venue Manager to oversee daily operations, supervise seasonal employees, maintain ice quality, and ensure a safe, organized, and enjoyable experience for thousands of guests throughout the holiday season.

Key Responsibilities

Management & Daily Operations

• Assist the Venue Manager with overseeing daily operations of a large-scale outdoor ice skating rink.
• Supervise, train, and coordinate seasonal staff to ensure efficient daily operations.
• Assist with employee scheduling, shift coverage, staff performance, and daily reporting.
• Take on managerial responsibilities and oversee rink operations in the Venue Manager's absence.
• Coordinate with venue staff and partners to ensure smooth operations and communication.
• Assist with special events, group reservations, and event programming.
• Address guest concerns and resolve operational or customer service issues professionally.
• Assist with opening and closing procedures, including completing operational and safety checklists.
• Ensure employees follow company policies, safety procedures, and operational standards.

Ice Maintenance & Technical Responsibilities

• Perform daily ice maintenance to ensure a smooth, safe, and high-quality skating surface.
• Operate ice resurfacing equipment and assist with routine ice resurfacing throughout the day.
• Monitor ice conditions and identify areas requiring additional maintenance or attention.
• Assist with ice edging, patching, and other routine ice maintenance procedures.
• Monitor rink equipment and report mechanical or technical concerns to the Venue Manager.
• Assist with maintaining rink equipment, tools, and supplies.
• Perform regular rink inspections to identify potential safety hazards.
• Help maintain a clean, organized, and safe working environment throughout the facility.
• Assist with troubleshooting basic rink maintenance issues and coordinating necessary repairs.
• Support general rink upkeep and additional operational or technical duties as needed.

Qualifications

• Previous supervisory, management, or team leadership experience preferred.
• Strong leadership, organizational, communication, and problem-solving skills.
• Mechanical aptitude or experience with equipment maintenance is a plus.
• Experience with ice rink operations or ice resurfacing equipment is preferred but not required.
• Willingness to learn ice maintenance procedures and operate specialized rink equipment.
• Ability to manage staff and make operational decisions independently when necessary.
• Must be comfortable working outdoors in varying weather conditions.
• Must be physically active and capable of standing, walking, bending, twisting, and lifting throughout shifts.
• Must hold a valid driver's license.
• Must be available to work flexible hours, including evenings, weekends, and holidays.
• Strong attention to detail and commitment to maintaining a safe environment.
• Ability to multitask and balance managerial duties with hands-on rink maintenance responsibilities.

Ideal for Someone Who:

• Enjoys leading a team while also being actively involved in daily operations.
• Is comfortable taking responsibility and making decisions when needed.
• Has an interest in mechanical equipment, ice maintenance, or facility operations.
• Is organized, dependable, and detail-oriented.
• Doesn't mind getting their hands dirty and jumping in wherever help is needed.
• Can balance supervising employees with maintaining rink equipment and ice quality.
• Works well under pressure and enjoys a fast-paced environment.
• Takes pride in maintaining a safe, well-operated, and welcoming ice skating rink.

Job Types: Full-time; Seasonal

Ice Rink Events is an Equal Opportunity Employer and fully subscribes to the principles of Equal Employment Opportunity. Applicants and/or employees are considered for hire, promotion, and job status without regard to race, color, religion, creed, sex, marital status, national origin, age, or physical or mental disability.