Assistant Manager, Guest Experience & Operations

Oak & Stone; United States; On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Competitive pay

Benefits

Career advancement

Job summary

Oak & Stone is seeking an Assistant Manager to help lead daily front-of-house operations and support the General Manager. This role collaborates with kitchen and service teams to ensure a seamless, high-quality guest experience and will grow into a broader leadership position.

The candidate should have 2–4 years of restaurant management experience, strong leadership and communication skills, and a guest-first mindset to maintain beverage and dining standards in a fast-paced setting.

Qualifications

• 2–4 years of restaurant management or supervisory experience.
• Strong leadership, communication, and problem-solving skills.
• Guest-first mindset with a passion for hospitality.
• Understanding of restaurant operations, labor, and compliance.
• Ability to thrive in a fast-paced, team-oriented setting.

Responsibilities

• Lead day-to-day operations with the GM.
• Ensure exceptional service and welcoming guest environment.
• Recruit, train, and coach front-of-house staff.
• Support scheduling and labor management.
• Maintain a clean, safe, compliant restaurant.
• Resolve guest issues promptly.
• Collaborate with kitchen leadership on standards.
• Represent Oak & Stone at events and in the community.

Skills

Leadership

Communication

Problem-solving

Guest service mindset

Restaurant operations

Job description

Oak & Stone is seeking an Assistant Manager to help lead daily front-of-house operations and support the General Manager. This role collaborates with kitchen and service teams to ensure a seamless, high-quality guest experience and will grow into a broader leadership position.

The candidate should have 2–4 years of restaurant management experience, strong leadership and communication skills, and a guest-first mindset to maintain beverage and dining standards in a fast-paced setting.