Assistant Manager: Guest Champion & Team Builder

Harri; Colorado Springs (CO); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Flexible schedule

Shift meals discount

Guest dining discount

Career growth

Benefits at 30 hrs/week

Sundays off

Job summary

Tucanos Brazilian Grill in Colorado Springs is seeking an Assistant Manager – Guest Champion & Team Builder to lead the floor, greet guests, resolve issues, and coach the team to deliver guest-focused, joy-filled experiences.

You’ll balance on-floor leadership with back-of-house support, mentor new team members, uphold high standards, and partner with the General Manager to drive a performance-driven culture.

Qualifications

• Leadership experience with a strong guest-service focus.
• Daily presence on the floor and passion for guest connection.
• Strong coaching, accountability, and follow-up habits.
• Experience in both FOH and BOH restaurant operations.
• Positive communicator who leads by example and energizes the team.

Responsibilities

• Lead the team on the floor to deliver exceptional, joy-filled guest experiences.
• Greet guests, solve problems, and build real relationships with patrons.
• Coach and develop team members; hold staff to high standards; provide feedback.
• Support the General Manager in creating a performance-driven, guest-focused culture.
• Balance on-floor leadership with back-of-house coordination to ensure smooth service.

Skills

Leadership

Guest service

Coaching

Accountability

FOH/BOH operations

Communication

Job description

Tucanos Brazilian Grill in Colorado Springs is seeking an Assistant Manager – Guest Champion & Team Builder to lead the floor, greet guests, resolve issues, and coach the team to deliver guest-focused, joy-filled experiences.

You’ll balance on-floor leadership with back-of-house support, mentor new team members, uphold high standards, and partner with the General Manager to drive a performance-driven culture.