Assistant Manager (Full-time) Natrona Heights, PA.

Goodwill of Southwestern Pennsylvania; Natrona Heights (PA); On-site; USD 21,132 - 24,300; Full time

Job summary

A nonprofit organization is seeking a dedicated Assistant Manager for their Natrona Heights, PA location. The successful candidate will assist in daily operations, providing leadership to staff and ensuring customer service excellence. Responsibilities include overseeing store efficiency and adherence to policies. Candidates should possess relevant management experience and a high school diploma or equivalent. This role offers a pay range of $15.34 to $17.64 per hour, with varied schedules including evenings and weekends.

Qualifications

• 2 years of management experience or 1 year with an Associate degree required.
• Excellent communication skills are essential.
• Must have attention to detail and customer service.

Responsibilities

• Assist the Store Manager in daily operations of the retail store.
• Provide leadership and direction to ensure efficiency.
• Ensure adherence to organizational policies and procedures.

Skills

Leadership skills

Communication skills

Organizational skills

Problem-solving skills

Customer service

Education

High school diploma or equivalent

Associate degree

Job description

Assistant Manager (Full-time) Natrona Heights, PA.

Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life changing work on a mission-minded team. We are 1,000 working as one, and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes’ list of America’s “Most Inspiring Companies”.

We offer a wide range of career opportunities from entry-level to management in retail, human services, and administrative fields. Learn more about working at Goodwill. You can help. We can show you how.

The Assistant Store Manager will assist the Store Manager in the daily operations of the retail store/outlet. This position will utilize critical thinking and interpersonal skills, active listening, and management abilities to achieve sales expectations and deliver customer-focused service. The Assistant Store Manager will oversee personnel and ensure the store operates efficiently. As the Assistant Store Manager, you will enhance your leadership skills and establish a career in retail while adding value to the community.

Duties will also include but are not limited to:

• Provide leadership and direction to staff, program participants, donors, and customers to achieve production and quality goals, meet sales expectations, and ensure the store/outlet operates efficiently.
• Adhere to organizational policies and procedures required of retail staff, so that retail operations reflect both a positive internal and external appearance.
• Possess excellent oral/written communication, organizational, management, and problem-solving skills and demonstrate attention to detail and customer service.

External Hiring Range

$15.34 up to $17.64/hour

Schedule

Will vary, must be available to work evenings, weekends, and holidays as required.

Travel

Local travel may be required.

Qualifications

• High school diploma or equivalent AND 2 years of experience in management required.
• Associate degree AND 1 year of experience in management required.
• Internal Candidates will be considered with High school diploma or equivalent AND 6 months of experience in the Goodwill Team Leader role required.
• Experience in retail, including fast food, re-sale, or manufacturing/production experience preferred.

Required Clearances, Licenses, and Certifications

• Candidates are expected to provide current, valid clearances (Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH)

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