Assistant Manager Fulfillment Operations

See's Candies; Carson (CA); On-site; USD 80,000 - 85,000; Full time

Job summary

A leading company in the confectionary industry, See's Candies, seeks an Assistant Manager for Fulfillment Operations. Responsible for managing order fulfillment, maintaining safety and quality standards, and overseeing a team, this role is pivotal for operational success.

Benefits

Generous medical benefits

401(k) eligibility

Paid time off benefits

Qualifications

• Minimum five years' experience in management.
• Excellent management skills including supervising and motivating employees.

Responsibilities

• Oversees order fulfillment operations to meet on-time delivery.
• Manages departmental training and development.
• Implements operational procedures and compliance with safety and quality standards.

Skills

Management Skills

PC Proficiency

Warehouse Management System

Excel

Education

Associate's Degree or Bachelor's Degree

Job description

Assistant Manager Fulfillment Operations

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Assistant Manager Fulfillment Operations

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**Work is Sweet!**

'Quality without Compromise' is not just a motto at See's Candies. It is the most important ingredient in our recipe for success. See's Candies has been in business since 1921 and maintains a reputation for producing the highest quality candy and providing superior customer service.

See's is a leader in the confectionary industry with over 250 retail shops across the USA. We are seeking friendly, enthusiastic individuals who are passionate about providing great customer service.

Job Description Summary

This position is responsible for the management of the Fulfillment Operations (pick lines and Custom Mix) to ensure orders are processed (picked, packed, shipped) to meet departmental standards and goals including, but not limited to, safety, quality and operational efficiencies. Responsibilities also include providing input on staffing levels, maintaining documentation of procedures, escalating supply and inventory concerns, and driving for departmental improvements. May require working on weekends and nights during peak seasons.

The pay range for this position is expected to be $80k - 85k annually; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.

Job Description

**Key Responsibilities:**

• Oversees order fulfillment operations and progress to meet shipping date windows for on-time delivery.
• Responsible for ongoing training and development for the Department.
• Manages in accordance with the union contract; coordinates the activities of the Fulfillment Department in partnership with other departments.
• Monitors Departmental KPI's to ensure goals are being met. Addresses opportunities for improvement with appropriate Team members.
• Implements and maintains operational and processing procedures. Actively directs ongoing cross-training of Fulfillment employees, including forepersons and assistant forepersons.
• Helps coordinate packaging requirements based on the directives of the Senior Manager.
• Supports implementation of new methods, procedures and systems to improve overall operations, efficiencies and throughput.
• Manages Fulfillment Operations to comply with all applicable safety, food safety and environmental laws and regulations, as well as Company safety policies, food safety and quality procedures and standards.
• Completes special projects and administration duties as assigned by management.
• Day, Weekend and Night shift operations may be required at Peak periods.
• This position is responsible for identifying opportunities to enhance technology and innovation that will improve departmental effectiveness.
• All See's staff must be committed to the company's core principles, and workplace values, including a demonstrated commitment to diversity and inclusion.
  
  

Minimum Qualifications

• Minimum five years' experience in management of carriers, small parcel operations, or warehouse picking lines.
• Excellent management skills including supervising and motivating employees at all levels.
• PC proficiency required.
• An Associate's Degree or Bachelor's Degree or experience in a related field preferred.
• Proven ability to learn new technologies quickly and manage change efficiently, proactively and in a positive manner.
• Warehouse Management System and intermediate proficiency in Excel preferred.
  
  

The total compensation package for this position may also include other elements, in addition to a full range of generous medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

_See's is an EOE

See's will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance \#131192 and Los Angeles Municipal Code 189.00)._

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Other

Job function

• Job function

  Other

• Industries

  Retail

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