Assistant Manager, Fleet Readiness

TriMet - Oregon; Gresham (OR); On-site; USD 88,000 - 132,000; Full time

Job summary

TriMet in Oregon is seeking an Assistant Manager, Fleet Readiness to ensure revenue vehicles are fueled, serviced, disinfected and meet district standards. You will coordinate pull-out activities with operations maintenance managers, supervise custodial and maintenance staff, and drive safety and performance metrics.

The role requires five days in-person per week, availability for emergencies, and leadership of staffing, training, and reporting processes.

Qualifications

• Requires HS diploma or GED.
• Bachelor's degree preferred in related field.
• Total experience: 4 years minimum.
• 3 years in janitorial/maintenance operations required.
• 1 year lead experience required.
• 1 year in union vs non-union environment preferred.
• Must hold valid Class C license (OR/WA) and pass driving record.

Responsibilities

• Prepare fleet for service readiness by coordinating with managers; supervise cleaning of facilities and fleets.
• Create staffing plans and KPI-driven plans; coordinate with departments for tools and supplies.
• Monitor attendance, approve leave, and handle workers' comp documentation.
• Provide coaching and conduct performance evaluations; enforce wage agreement and discipline as needed.
• Perform quality audits and safety meetings; ensure safe operation of equipment and compliance.
• Drive continuous improvement and implement efficiency measures.
• Train new staff and conduct probation evaluations.

Skills

Leadership

Supervision

Safety compliance

Staffing

Coaching

Training

Communication

Problem solving

Education

HS Diploma/GED

BS in related field

Tools

Driving license

Job description

The primary function of the Assistant Manager, Fleet Readiness is to ensure all revenue vehicles are fueled, serviced, disinfected and meet or exceed the District's exceptions for service. These standards will be set by the Department Director.

This Assistant Manager works with operations maintenance managers and supervisors to coordinate pull out activities. They supervise the onsite custodial services and/or minor maintenance activities of maintenance employees to maintain high standards of vehicle and facility cleaning and disinfecting, reliability, efficiency, cleanliness and safety. The Assistant Manager works to coordinate training, evaluation of work and staffing requirements for all functions within supervisor's span of control.

This role is expected to be available to respond to emergencies, work any days, hours, and shifts as required, and under varying conditions, including inclement weather.

This position requires a minimum of five (5) days in-person per week.

Ensure a commitment to safety through consistent and professional behaviors in performance of job requirements. Safety is a fundamental value that guides all aspects of our work. Perform related duties as required. Serve as a good steward of TriMet and maintain a strong and current understanding of customers’ experiences and of TriMet’s product and service offerings. Reliable in-person attendance is an essential function of all positions.

1. Prepare fleet for service readiness by coordinating with operations maintenance managers and supervisors to ensure the fleet is ready for AM/PM pullout. Supervise shift employees performing interior and exterior cleaning of Facilities, or Bus and Rail fleets. Ensure daily work is assigned and there is adequate staff coverage for daily workload. Conduct daily shift meetings to provide important information provided by Manager. Ensure facility and fleet conditions comply with TriMet policies and guidelines, Federal, state, and local codes/regulations.
2. Prepare weekly, monthly and/or quarterly reports. Create plans that include staffing, objectives, strategies, and key performance indicators. Coordinate with other departments for the purchase of employee tools, equipment, and supplies. Manage cleaning supplies and tool/equipment inventories. Ensure efficiency and conformity in operation through effective communication with other supervisory staff and managers.
3. Monitor employee attendance and absence records. Approve requests for vacation, sick leave, FMLA, and overtime use. Complete documentation and investigation as it relates to workers' compensation process.
4. Provide effective coaching and counseling to guide employees toward high work standards and performance. Monitor employee performance and conduct performance evaluations. Maintain discipline through equal applications of all rules, procedures, policies and the Working Wage Agreement. Perform labor relations activities including meeting with employees and union representatives to resolve disputes and grievances. Document and recommend any necessary discipline to Manager.
5. Conduct scheduled quality control audits/inspections at designated locations and interact with employees in person and by phone to evaluate the performance of employees. Address needed improvements and safe working environment. Assure safe and efficient use of shop equipment and supplies. Conduct monthly safety meetings. Understand, comply with, and enforce District rules and procedures to ensure a safe work environment for employees and customers. Ensure appropriate protocols are followed when employees are required to comply with drug and alcohol testing. Orient and train employees about work site hazards, safe and proper use of tools, equipment, and systems.
6. Coordinate continuous improvement processes by encouraging employee creativity and involvement to find short and long-term efficiencies. Evaluate and implement new techniques and improvements to identify problems and find solutions that improve work performance and environment.
7. Train new employees on maintenance equipment and procedures with a high emphasis on safety. Document and conduct evaluations during probationary period of new employees.

A High School Diploma/G.E.D. is required.

A Bachelor's Degree in industrial mechanics, electrical engineering, or a related field is preferred.

Four (4) years of total credited experience are required.

Three (3) years of experience in janitorial or maintenance operations which could include: building custodial services, or fleet service, such as rental car, automotive dealership service, or retail car maintenance are required.

One (1) year of experience in a combined union and non-union organization is preferred.

One (1) year of lead experience is required.

Possession of current/valid Class "C" license issued by Oregon or Washington; ability to pass a driving record check meeting TriMet driving record standards. To review our driving record standards, click here: TriMet-Driving-Requirements.pdf

Or any equivalent combination of training and experience.

*The amount of credit a candidate receives for prior years of experience is based on the relevancy of that experience to the required or preferred prerequisites of the job description. Experience is prorated based on hours worked. LRHR assigns and validates the "credited experience".

Salary offers will be determined by a candidate's education, training and relevant experience. A complete work history will be required for this purpose at the time of offer; any omitted work history will not be considered after hire. Any final offer of employment will fall within the range stated above. For transparency, we choose to list the full available grade range, however, TriMet's salary administration process will ultimately determine the final salary offered.

Type of Position / Grade / FLSA

Grade 14, Exempt, Non-Union, Full-Time.

Salary Range

Minimum: $88,247.00

Maximum: $132,372.00

Selection Process

1. Application Review and Supplemental Questions (an up-to-date resume is required)
2. Internal Work Record Review (if applicable)
3. Testing
4. Driving Record Check
5. Panel Interview
6. Professional Reference Check
7. Education Verification (if applicable)

Supplemental Information

Make sure you describe in detail how your education, training and work experience fit with this role. You are encouraged to attach a resume, cover letter, training certificates and/or letters of recommendation with your application. You are permitted five attachments of less than 5MB each.

Internal applicants: Information in your personnel file will not be used in lieu of information requested on your application. Incomplete applications will not be considered.

If you are a qualified veteran and would like to apply for veterans' preference points, you will need to reflect your status on the application and attach supporting documentation at the time of application submission.

If you need accommodation under the Americans with Disabilities Act for any part of the application process, contact our Human Resources staff at 503-962-7505, or the TTY line at 7-1-1. Note that we require a minimum of two workdays' notice prior to the need for accommodation.

TriMet is an equal opportunity employer, committed to developing an organization that is reflective of and sensitive to the needs of the diverse community we serve, including veterans, the elderly, and individuals with disabilities.

ADA Statement

As applied to the workplace, applicants and employees must be qualified to perform the essential functions of the job with or without reasonable accommodation. Essential functions may be performed infrequently as well as production standards related to the quality and quantity of work. If a person with a disability could meet job qualifications with a reasonable accommodation, TriMet will work with the employee to accommodate the need. If TriMet's accommodation is effective in allowing the employee to perform the essential functions of the job, it need not be the employee's preferred accommodation.