Assistant Manager - Flatiron, Abercrombie & Fitch

A&F Stores, Inc.; New York (NY); On-site; USD 32,390 - 46,132; Full time

Benefits offered by this job

Quarterly incentive bonus program

Paid time off

Medical, dental, and vision insurance

401(k) savings plan with company match

Merchandise discount

Job summary

A&F Stores, Inc. is seeking an Assistant Manager in New York City. This multi-faceted role combines business strategy, operations, and team management. Assistant Managers drive sales results by ensuring excellent customer service while supervising daily store operations.

You will conduct staff training, monitor store performance, and maintain brand standards. The position offers competitive pay at $28.50 per hour, benefits, and growth opportunities.

Qualifications

• Bachelor’s degree or one year of supervisory experience in a customer-facing role.
• Drive to achieve results and exhibit a strong work ethic.
• Take initiative and demonstrate confidence.

Responsibilities

• Supervise sales floor and stockroom, ensuring excellent customer service and seamless operations.
• Conduct staffing, scheduling operations, and payroll management.
• Train and develop non-management staff.

Skills

Strong customer focus

Knowledge of current fashion trends

Strong communication and interpersonal skills

Team building

Ability to coach others

Detail-oriented

Education

Bachelor’s degree or one year of supervisory experience

Job description

Job Description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, Assistant Managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service.

They oversee daily store operations including opening and closing routines, driving efficiency in all store processes, and leading floor set updates, styling recommendations, and product knowledge.

Assistant Managers are talent leaders, driving recruiting, training, engagement, and development of staff, and are expected to bring their best selves every day. With a promote-from-within philosophy, Assistant Managers will grow into future leaders of the store’s organization.

What You’ll Do

• Perform opening and closing routines.
• Supervise sales floor and stockroom, ensuring excellent customer service and seamless operations.
• Conduct staffing, scheduling operations, and payroll management.
• Train and develop non‑management staff.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Operate register/point of sale systems.
• Fulfill omni‑channel orders.
• Represent the brand and exemplify company culture and values.

What It Takes

• Bachelor’s degree OR one year of supervisory experience in a customer‑facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail‑oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast‑paced and challenging environment.

What You’ll Get

• Abercrombie & Fitch Co. associate benefits, including competitive incentives.
• Quarterly incentive bonus program.
• Paid time off.
• Paid volunteer day per year.
• Merchandise discount.
• Medical, dental, and vision insurance.
• Life and disability insurance.
• Associate assistance program.
• Paid parental and adoption leave.
• 401(k) savings plan with company match.
• Training and development opportunities for career advancement.

Compensation

The starting rate for this position is $28.50 per hour. The recruiting pay range is $28.50–$28.50 per hour. The starting rate and range may be modified in the future.

Equal Opportunity Employer

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.