Assistant Manager - FlatIron Crossing, Abercrombie & Fitch

A&F Stores, Inc.; United States; On-site; USD 48,000 - 52,000; Full time

Benefits offered by this job

Quarterly incentive bonus program

Paid time off

Paid volunteer day per year

Merchandise discount

Medical, dental and vision insurance

Life and disability insurance

Associate assistance program

Paid parental/adoption leave

401(k) with company match

Training and development opportunities

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend business strategy, operations, creativity, and people leadership in a fast-paced retail setting. You will drive sales, manage daily store operations, and lead floorset updates while delivering best-in-class customer service.

You will recruit, train, and develop the team, foster engagement, and promote from within to grow into future leadership roles within the store organization.

Qualifications

• Bachelors degree or one year of supervisory experience in a customer-facing role.
• Demonstrates strong customer focus and communication skills.
• Experience building guest relationships and leading a small team.

Responsibilities

• Perform opening and closing routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and exemplify Company Culture and Values.

Skills

Customer focus

Communication

Interpersonal skills

Team building

Coaching

Organizational skills

Detail-oriented

Fashion knowledge

Leadership

Education

Bachelors degree

1 year supervisory experience

Tools

POS systems

Inventory management software

Job description

Overview

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

Responsibilities

• Perform opening and closing routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and exemplify Company Culture and Values.

Qualifications

• Bachelor’s degree OR one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast-paced and challenging environment.

Benefits

• Quarterly Incentive Bonus Program.
• Paid Time Off.
• Paid Volunteer Day per Year.
• Merchandise Discount.
• Medical, Dental and Vision Insurance.
• Life and Disability Insurance.
• Associate Assistance Program.
• Paid Parental and Adoption Leave.
• 401(K) Savings Plan with Company Match.
• Training and Development Opportunities for Career Advancement.

Compensation

The starting rate for this position is $24.00 per hour (recruiting pay range is $24.00–$24.00 per hour). The starting rate and range may be modified in the future.

EEO Statement

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.