Assistant Manager - Fast-Paced Team Leader Path

Dhanani Group Inc; Little Rock Township (IL); On-site; USD 17,000 - 30,000; Full time

Benefits offered by this job

Scholarship Fund

Emergency fund

Discount program

Provider cost estimator

Wellness program

Pregnancy planning tool

Job summary

Burger King is seeking a motivated shift supervisor to join our Plano team. This role focuses on leading a fast-paced crew, delivering excellent guest service, and maintaining daily operations to meet quality standards.

As part of a growing franchise, you will develop leaders, manage schedules, train new team members, and ensure adherence to safety and cleanliness protocols. Candidate should have high school diploma and 1-2 years of supervisory experience, with availability across all shifts,

Qualifications

• Must have a high school diploma or equivalent.
• Minimum of 1-2 years supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in compliance with Burger King standards.
• Ability to keep employees motivated, resolve conflicts, and make hard decisions.
• Available to work all shifts; open, close, weekends and holidays.

Responsibilities

• Develop Servant Leaders-Puts your people and restaurant first-not yourself
• Create Memorable Experiences-Creates a service experience so good the guest can-t wait to come back to Burger King
• Administration-Maintains the balance between providing a high-quality employee and guest experience, and achieving financial goals
• Welcomes new team members and provides them with the training needed to do their job
• Leads inspiring team huddles that motivate and inform the team
• Ensures team members receive ongoing training and coaching
• Builds the capability of the shift supervisors and prepares them for their next level
• Consistently thanks the team and celebrates success
• Actively coaches brand service behaviors-train, observe, provide feedback and celebrate
• Monitors Speed of Service to ensure delivery of guest expectations
• Ensures the restaurant is welcoming and clean
• Ensures product quality and operations standards are consistently delivered
• Partners with the Restaurant General Manager and team to create action plans to improve guest metrics
• Reviews sales and scheduling to ensure Quality, Service and Cleanliness (QSC) will be met
• Ensures accuracy of daily numbers, cash handling and HACCP Logs
• Reviews inventory efficiencies to create product orders
• Evaluates and implements cost controls
• Monitors people charts and production planning and makes necessary adjustments
• Creates and monitors schedule and manages new team members on-boarding process
• Implements action plans to address employee needs and Operational Assessments

Skills

Guest service

Supervisory experience

Communication

Fast-paced environment

Conflict resolution

Team motivation

Flexible availability

Multitasking

Education

High school diploma or equivalent

Job description

Burger King is seeking a motivated shift supervisor to join our Plano team. This role focuses on leading a fast-paced crew, delivering excellent guest service, and maintaining daily operations to meet quality standards.

As part of a growing franchise, you will develop leaders, manage schedules, train new team members, and ensure adherence to safety and cleanliness protocols. Candidate should have high school diploma and 1-2 years of supervisory experience, with availability across all shifts,