Assistant Manager: Fast-Paced Guest Experience Lead

Dhanani Group Inc; Jasper (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Scholarship Fund Program

Burger King emergency fund

Discount program

Provider finder/cost estimation tool

Wellness program

Pregnancy planning tool

Job summary

Burger King in Jasper, Texas is hiring a supervisory team member to lead restaurant operations and deliver outstanding guest experiences. This role focuses on developing leaders, maintaining service quality, and driving financial results within a busy, hands-on setting.

You will train and coach teammates, manage schedules, monitor service speed, and ensure cleanliness and compliance with brand standards. Join a growing franchise that values teamwork and customer satisfaction.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum of 1-2 years supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in compliance with Burger King standards.
• Ability to keep employees motivates, resolve conflicts, and make hard decisions.
• Available to work all shifts; open, close, weekends and holidays.

Responsibilities

• Develop Servant Leaders—puts your people and restaurant first—not yourself.
• Create Memorable Experiences—delivers a service experience so good guests can’t wait to return.
• Administration—balances high-quality employee and guest experience with financial goals.
• Welcomes new team members and provides training needed to do their job.
• Leads inspiring team huddles that motivate and inform the team.
• Ensures team members receive ongoing training and coaching.
• Builds the capability of shift supervisors and prepares them for their next level.
• Consistently thanks the team and celebrates success.
• Coaches brand service behaviors—train, observe, provide feedback and celebrate.
• Monitors Speed of Service to meet guest expectations.
• Ensures the restaurant is welcoming and clean.
• Ensures product quality and operations standards are met.
• Partners with the Restaurant General Manager to create action plans to improve guest metrics.
• Reviews sales and scheduling to ensure QSC is met.
• Ensures accuracy of daily numbers, cash handling and HACCP Logs.
• Reviews inventory efficiencies to create product orders.
• Evaluates and implements cost controls.
• Monitors people charts and production planning and makes necessary adjustments.
• Creates and monitors schedule and manages onboarding for new team members.
• Implements action plans to address employee needs and Operational Assessments.

Skills

People leadership

Team collaboration

Education

High school diploma

Job description

Burger King in Jasper, Texas is hiring a supervisory team member to lead restaurant operations and deliver outstanding guest experiences. This role focuses on developing leaders, maintaining service quality, and driving financial results within a busy, hands-on setting.

You will train and coach teammates, manage schedules, monitor service speed, and ensure cleanliness and compliance with brand standards. Join a growing franchise that values teamwork and customer satisfaction.