Assistant Manager: Fast-Paced Guest Experience Lead

Dhanani Group Inc; Jasper (TX); Presencial; USD 30 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Scholarship Fund Program

Burger King emergency fund

Discount program

Provider finder/cost estimation tool

Wellness program

Pregnancy planning tool

Resumo da oferta

Burger King in Jasper, Texas is hiring a supervisory team member to lead restaurant operations and deliver outstanding guest experiences. This role focuses on developing leaders, maintaining service quality, and driving financial results within a busy, hands-on setting.

You will train and coach teammates, manage schedules, monitor service speed, and ensure cleanliness and compliance with brand standards. Join a growing franchise that values teamwork and customer satisfaction.

Qualificações

• Must have a high school diploma or equivalent.
• Minimum of 1-2 years supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in compliance with Burger King standards.
• Ability to keep employees motivates, resolve conflicts, and make hard decisions.
• Available to work all shifts; open, close, weekends and holidays.

Responsabilidades

• Develop Servant Leaders—puts your people and restaurant first—not yourself.
• Create Memorable Experiences—delivers a service experience so good guests can’t wait to return.
• Administration—balances high-quality employee and guest experience with financial goals.
• Welcomes new team members and provides training needed to do their job.
• Leads inspiring team huddles that motivate and inform the team.
• Ensures team members receive ongoing training and coaching.
• Builds the capability of shift supervisors and prepares them for their next level.
• Consistently thanks the team and celebrates success.
• Coaches brand service behaviors—train, observe, provide feedback and celebrate.
• Monitors Speed of Service to meet guest expectations.
• Ensures the restaurant is welcoming and clean.
• Ensures product quality and operations standards are met.
• Partners with the Restaurant General Manager to create action plans to improve guest metrics.
• Reviews sales and scheduling to ensure QSC is met.
• Ensures accuracy of daily numbers, cash handling and HACCP Logs.
• Reviews inventory efficiencies to create product orders.
• Evaluates and implements cost controls.
• Monitors people charts and production planning and makes necessary adjustments.
• Creates and monitors schedule and manages onboarding for new team members.
• Implements action plans to address employee needs and Operational Assessments.

Conhecimentos

People leadership

Team collaboration

Formação académica

High school diploma

Descrição da oferta de emprego

Burger King in Jasper, Texas is hiring a supervisory team member to lead restaurant operations and deliver outstanding guest experiences. This role focuses on developing leaders, maintaining service quality, and driving financial results within a busy, hands-on setting.

You will train and coach teammates, manage schedules, monitor service speed, and ensure cleanliness and compliance with brand standards. Join a growing franchise that values teamwork and customer satisfaction.