Assistant Manager — Fashion Retail Leader & Coach

J.Crew Factory; Maple Grove (MN); In loco; USD 24.000 - 31.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive pay

Bonus programs

Flexible days and hours

Merchandise discounts

24/7 confidential help

Professional development

Volunteer program

Insurance package

Time off

401(k) plan

Descrizione del lavoro

J.Crew Group is seeking an Assistant Manager to join our leadership team in a fast-paced retail environment. You’ll support a profitable business by building genuine connections with customers, coaching teammates, and driving store performance.

You’ll partner with the leadership team to adjust strategies and step in on tasks when needed. You’ll help foster a culture of exceptional service, manage floor coverage, and plan local community events to boost traffic and sales.

Competenze

• High school diploma or equivalent; 2+ years in retail or similar role.
• Strong communication and interpersonal skills.
• Ability to energize the team and drive store performance.

Mansioni

• Be the role model for creating personalized connections with customers that drive loyalty and excitement for the brand.
• Observe associate performance on the selling floor and assist if necessary to make a connection or sale.
• Lead fit sessions that enhance product knowledge and fuel a style obsession.
• Help associates make the most of each customer interaction by sharing specific actions to improve outcomes.
• Ensure the team is always on track to make their goals and exceed customer expectations.
• Own the selling floor and ensure that the right people are in the right place at the right time.
• Be ready to step in for another manager as needed.
• Plan and execute local events that tie to the community and fuel incremental traffic and sales.
• Act in a manner that aligns with our values.

Conoscenze

Customer service

Team leadership

Coaching

Communication

Formazione

High school diploma

Descrizione del lavoro

J.Crew Group is seeking an Assistant Manager to join our leadership team in a fast-paced retail environment. You’ll support a profitable business by building genuine connections with customers, coaching teammates, and driving store performance.

You’ll partner with the leadership team to adjust strategies and step in on tasks when needed. You’ll help foster a culture of exceptional service, manage floor coverage, and plan local community events to boost traffic and sales.