Assistant Manager

iHire; Marlborough (MA); On-site; USD 27,552 - 31,684; Full time

Benefits offered by this job

Health Insurance

Paid vacation

10% discount on doggy daycare services

Job summary

A local dog daycare in Marlborough, MA is looking for a Dog Daycare Assistant Manager. In this full-time role, you will supervise staff, ensure smooth operations, and create a fun environment for dogs. Ideal candidates have previous management experience, strong leadership skills, and a passion for animals. Join a supportive team that values both pets and employees.

Qualifications

• Previous management or supervisory experience in animal care is a plus.
• Strong leadership and communication skills are essential.
• Detail-oriented and able to multitask in a busy environment.

Responsibilities

• Supervise 4–5 employees and ensure smooth daily operations.
• Coach, train, and discipline staff to maintain professionalism.
• Conduct employee evaluations and assist with hiring/firing.

Skills

Leadership

Communication

Organizational skills

Customer service

Job description

Overview

Woo Woo’s Pet Adventure in Marlborough, MA is seeking a Dog Daycare Assistant Manager (Pet Care Supervisor/Animal Care Manager). Pay: $20 – $23 per hour (based on experience).

This full-time long term role is ideal for someone who loves animals, thrives in a leadership position, and wants to be part of a fun, fast-paced pet daycare environment.

Position Details

• Full-Time | 32 - 40 hours per week (primarily morning shifts)
• On-call Monday–Friday to support staff if needed
• Benefits: Health Insurance upon request, Paid vacation after 1 year of employment, 10% discount on doggy daycare services
• Compensation: $20 – $23/hour based on experience

Key Responsibilities

• Open or close the dog daycare (primarily opening shifts)
• Supervise 4–5 employees and ensure smooth daily operations
• Coach, train, and discipline staff to maintain professionalism and teamwork
• Conduct new dog evaluations (training provided for the right person)
• Schedule daycare dogs and maintain accurate files in our system
• Ensure employee timesheets are completed (payroll handled by management)
• Answer phones, respond to emails, and provide customer service support
• Conduct employee evaluations and assist with hiring/firing decisions
• Maintain a clean, safe, and welcoming environment for dogs and clients
• Handle emergency issues with calm leadership
• Take photos and post engaging content to Instagram & Facebook

Hands-On Leadership

Our management team works on the floor with staff and dogs daily, learning each pup’s personality while ensuring safe play, proper corrections, and a positive environment for dogs and humans alike.

Qualifications

• Previous management, supervisory, or team lead experience (animal care, pet boarding, or dog daycare experience a plus)
• Strong leadership, communication, and organizational skills
• Must speak English
• Ability to address workplace issues professionally and constructively, including:
• Verbal warnings
• Written warnings
• Termination of employment
• Reliable, detail-oriented, and able to multitask in a busy environment
• Passionate about dogs and creating a safe, fun experience for them
• Ability to read and interpret dogs’ body language preferred
• Will train to interpret body language if necessary

Why Join Us?

• Consistent 40-hour work week with growth opportunities
• Work in a fun, supportive, dog-loving environment
• Be part of a trusted local pet care business in Marlborough, MA

How To Apply

Ready to bring your leadership skills and love of dogs to Woo Woo’s Pet Adventure? Apply today! Submit your resume along with a short message about why you’d be a great fit.