When you join Wing Shack, you're joining a group that:
- Comes in hot every day - with passion, energy, and pride in what we do. We have a team that Gives a S**t.
- Grows together - from entry-level roles to management, your potential is our favorite ingredient.
- Keep it real - we work hard, have fun, and don't take ourselves too seriously.
- Celebrates flavor and people - because great teams, like great food, are all about the perfect mix.
Where flavor takes flight. Known for our legendary wings, scratch-made sauces, homemade ranch, and team energy that's off the charts. Work here and you'll learn the art of fast-paced fun - and how to handle heat like a pro.
Ready to Turn Up the Heat?
If you're hungry for more than just a paycheck - if you want a career that challenges you, rewards you, and lets you grow at full speed - you've come to the right place.
Join Wing Shack. Let's make something spicy together.
About the role
- Competitive pay with growth potential
- Fun, energetic culture where team members are valued
- Discounted meals (because wings are life)
- Opportunities for growth in a dynamic, expanding team
- $20-22 per hour PLUS tips
What you'll do
As a Senior Team Leader, you'll act as the right-hand to the management team, helping run daily operations and keeping the Wing Shack energy high. You'll:
- Lead, train, and motivate team members to uphold Wing Shack's standards of service, food quality, and cleanliness.
- Assist with scheduling, shift planning, and ensuring adequate coverage during peak times.
- Support the onboarding of new hires and provide ongoing coaching and development.
- Deliver excellent customer service, resolving guest concerns quickly and professionally.
- Help monitor inventory, place orders, and ensure proper food and beverage storage.
- Oversee cash handling, deposits, and accurate POS procedures
- Maintain a clean, safe, and compliant restaurant environment in accordance with company, local, and federal guidelines.
- Step into the manager role when needed to keep operations running smoothly.
Qualifications
- Minimum 21 years of age
- Eligible to work in the United States
- Reliable transportation plan to and from shifts as scheduled
- Availability that aligns with company and restaurant needs (nights, weekends, holidays as required)
- Able to perform all essential job functions as detailed in training and job description
- Demonstrated leadership experience in food service, hospitality, or retail preferred
- 2-3 years of restaurant experience required.
- 3-5 years of restaurant leadership required.
- Experience in both front-of-house (service) and back-of-house (kitchen/operations) strongly preferred.
- Proven track record of leading and motivating teams in a fast-paced environment.
- Strong knowledge of food safety, sanitation, and labor compliance.
- Proficiency with POS systems, scheduling tools, and basic computer applications.
- Excellent leadership, communication, and problem-solving skills in a restaurant environment.
Physical Requirements
- Ability to stand and walk for extended periods (up to 8-10 hours per shift)
- Ability to bend, reach, twist, and lift up to 50 pounds
- Comfort working in a hot kitchen environment with fryers, ovens, and grills
- Ability to handle fast-paced, high-volume shifts
- Manual dexterity to handle cooking tools, POS systems, and cleaning equipment
- Tolerance for moderate noise levels and frequent interaction with guests and staff
Ready to Lead the Flock?
The pay range for this role is:
20 - 22 USD per hour (Wing Shack Dacono)