Assistant Manager - Customer Service & Operations Leader

Arby's; Shallotte (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading fast-food chain in Shallotte, North Carolina is seeking an Assistant Manager to supervise restaurant associates and ensure customer satisfaction. The ideal candidate will have prior experience in a restaurant or retail environment and must be 18 years or older. Responsibilities include managing operations, serving customers, ensuring high quality products, and maintaining cleanliness. This role also involves cash management and providing feedback to team members, requiring strong communication skills and the ability to work under pressure.

Qualifications

• Previous experience in restaurants or retail is preferred.
• Minimum age requirement is 18 years.
• Possess excellent verbal communication and interpersonal skills.
• Dependable and able to work under pressure.
• Standard schedule of approximately 20-30 hours per week is expected.
• Valid driver's license and reliable vehicle required.

Responsibilities

• Supervise restaurant associates to ensure customer satisfaction.
• Serve customers and complete orders within service time goals.
• Ensure consistent, high quality products are served.
• Maintain cleanliness and organization of work stations.
• Perform cash management responsibilities.
• Provide direction and feedback to associates.
• Monitor shift activities for compliance with standards.
• Complete daily paperwork accurately and neatly.

Skills

Previous experience in restaurants or retail

Excellent verbal communication

Interpersonal relations skills

Ability to work under pressure

Dependability

Job description

A leading fast-food chain in Shallotte, North Carolina is seeking an Assistant Manager to supervise restaurant associates and ensure customer satisfaction. The ideal candidate will have prior experience in a restaurant or retail environment and must be 18 years or older. Responsibilities include managing operations, serving customers, ensuring high quality products, and maintaining cleanliness. This role also involves cash management and providing feedback to team members, requiring strong communication skills and the ability to work under pressure.