Assistant Manager — Customer Experience & Membership Growth

Bubble Down, LLC.; Riverview (FL); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Commission opportunities

Employee discounts

Job summary

Bubble Down, LLC. is seeking an Assistant Manager in Riverview, FL to lead a fast-paced customer-focused team.

You will guide daily operations, demonstrate strong service, and drive membership sales while maintaining a welcoming site atmosphere. Ideal candidates bring 2–3 years of leadership experience in a service setting, excellent communication, and a passion for coaching teams to deliver outstanding customer experiences.

Qualifications

• 2–3 years of leadership experience in a customer-facing role (retail, hospitality, or service industry preferred).
• Strong leadership and communication skills with the ability to motivate a high-performing team.
• Passion for customer service and sales, with proven experience in upselling or membership growth.
• Adaptability to outdoor work environments and varying weather conditions.

Responsibilities

• Assist the Site Manager in daily operations, ensuring smooth and efficient site performance.
• Lead by example in customer service — guide customers through the wash, resolve issues, and build loyalty.
• Coach team members on delivering great customer interactions and converting them into membership sales.
• Train, coach, and develop staff to uphold Bubble Down’s high standards.
• Ensure a safe, clean, and welcoming environment for both customers and staff.
• Monitor equipment and coordinate maintenance as needed.
• Stay actively engaged on-site — this is a hands-on leadership role.

Skills

Leadership

Communication

Customer service

Sales

Adaptability

Tools

POS systems

Job description

Bubble Down, LLC. is seeking an Assistant Manager in Riverview, FL to lead a fast-paced customer-focused team.

You will guide daily operations, demonstrate strong service, and drive membership sales while maintaining a welcoming site atmosphere. Ideal candidates bring 2–3 years of leadership experience in a service setting, excellent communication, and a passion for coaching teams to deliver outstanding customer experiences.