Assistant Manager, Creative Operations - Too Faced Cosmetics

The Estée Lauder Companies; New York (NY); On-site; USD 75,000 - 95,000; Full time

Job summary

The Estée Lauder Companies Inc. is seeking an Assistant Manager, Global Creative Operations to support coordinating workflow, communication, and execution of global creative programs across Creative, cross-functional, and regional teams.

You will assist from briefing through asset delivery, ensuring on-time delivery and alignment with brand standards. In this role, you will track milestones, manage timelines, and collaborate with Marketing, Merchandising, and Content Production to streamline

Qualifications

• 3+ years in a creative/beauty/retail/consumer goods environment.
• Experience supporting multi-channel creative programs.
• Experience maintaining timelines, trackers, workflow tools, and cross-functional project communication.
• Knowledge of creative development, production, post-production, and asset delivery processes.
• Ability to manage assigned work independently, ask questions, and escalate issues.

Responsibilities

• Support Visual Merchandising and E-Commerce workstreams by tracking milestones, deliverables, and timelines.
• Coordinate with Creative, Marketing and Commercial teams on day-to-day Creative needs, priorities, deliverables and timing.
• Partner with the Creative VM and Design teams to resource, track workload, timelines, priorities, and weekly status updates.
• Attend marketing cross-functional meetings, capture updates, and support preparation for leadership discussions.
• Coordinate assigned creative programs from briefing through final asset delivery, escalating issues as needed.
• Maintain creative status reports, project trackers, and key timeline documents.
• Create and update project timelines in Wrike for assigned seasonal programs.
• Communicate routine timeline updates, project status, and risks to internal partners, escalating significant issues to the Manager or Executive Director.
• Maintain an understanding of Brick and Mortar and Online retailers globally.
• Support Manager and Executive Director in educating key stakeholders on process to drive workstream and team efficiencies.

Skills

Organizational skills

Project coordination

Communication

Attention to detail

Tools

Wrike

Job description

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.

POSITION SUMMARY:

The Assistant Manager, Global Creative Operations will support the Manager and Executive Director, Global Creative Operations in coordinating workflow, communication, and execution of global creative programs and assets across Creative, cross-functional, and regional teams. This role supports key creative operations processes from briefing through creative development, shoot and post-production, and final asset delivery.

PRINCIPAL ACCOUNTABILITIES:

Creative Operations & Program Management

• Support the Visual Merchandising and E-Commerce workstreams by tracking key milestones, deliverables, and timelines.
• Coordinate with Creative, Marketing and Commercial teams on day-to-day Creative needs, priorities, deliverables and timing.
• Partner with the Creative VM and Design teams to resource, track workload, timelines, priorities, and weekly status updates.
• Attend marketing cross-functional meetings, capture updates, and support preparation for leadership discussions.
• Coordinate assigned creative programs from briefing through final asset delivery, escalating issues as needed.
• Maintain creative status reports, project trackers, and key timeline documents.
• Create and update project timelines in Wrike for assigned seasonal programs.
• Communicate routine timeline updates, project status, and risks to internal partners, escalating significant issues to the Manager or Executive Director.
• Maintain an understanding of Brick and Mortar and Online retailers globally.
• Support Manager and Executive Director in educating key stakeholders on process to drive workstream and team efficiencies.

Briefing & Cross-Functional Partnership

• Support coordination with Marketing to track brief timing and confirm required information is available before projects are assigned to Creative teams.
• Receive and organize creative requests and support communication from brief through asset delivery.
• Manage and track global and regional feedback and ensure it is shared with the appropriate partners throughout creative development.

Asset Management

• Support the Executive Director to Coordinate shoot needs, deliverables, and timing with Content Production, Creative, Marketing, and
• Track post-production timelines as part of larger Visual Merchandising and E-Commerce project timelines and share asset delivery updates with relevant teams.
• Manage image expiration tracker, update quarterly and distribute to commercial teams.
• Support creative team with DAM management and distro lists for tools and trackers.

POSITION REQUIREMENTS:

• 3+ years of relevant experience in a creative, beauty, fashion, retail, or consumer goods environment.
• Strong organizational and project coordination skills, with experience supporting multi-channel creative programs.
• Experience maintaining timelines, trackers, workflow tools, and cross-functional project communication.
• Working knowledge of creative development, production, post-production, and asset delivery processes.
• Ability to manage assigned work independently, ask questions, and elevate issues appropriately.
• Strong verbal and written communication skills.
• Strong attention to detail and ability to support multiple priorities in a fast-paced environment.
• Experience using project management platforms such as Wrike preferred.
• Ability to build productive working relationships with Creative, Marketing, Product Development, Packaging, Global Supply Chain, regional teams, and external partners.

Key Competencies

• Highly organized and detail-oriented
• Strong project coordination and timeline tracking
• Clear and proactive communicator
• Collaborative cross-functional partner
• Solutions-oriented and resourceful
• Responsive and accountable