Assistant Manager - Cooper Coffee & Wine

Beemok Hospitality Holdings LLC; United States; On-site; USD 65,000 - 90,000; Full time

Job summary

Beemok Hospitality Holdings LLC is seeking an Assistant Manager for Cooper Coffee and Wine to support daily restaurant operations and deliver exceptional guest experiences. This role partners with the Manager to supervise staff, optimize schedules, and monitor budgets while maintaining high standards of service in a luxury setting.

The ideal candidate will bring at least five years in a leadership role within a 4- or 5-star restaurant, strong accounting and financial skills, and a proven ability

Qualifications

• College or vocational degree in hotel/restaurant management, sales, or marketing.
• Minimum five years in a leadership role in a 4- or 5-star restaurant with at least three years of progressive management.
• Accounting, budgeting, and financial statement knowledge.

Responsibilities

• Assist Restaurant Manager in overseeing all aspects of operations, including staffing and inventory.
• Maintain familiarity with all menu items, beverages, and offerings.
• Ensure safe working conditions and practices.
• Conduct daily pre-meal meetings with service staff.
• Supervise floor during operation and coordinate dining room functions.
• Prepare and monitor budgets, forecasts, and expenses.

Skills

Leadership

Budgeting

Staffing & Scheduling

Guest Service

Communication

Education

College degree in hospitality or related field

Tools

Excel

POS systems

Job description

The primary role of the Assistant Manager at Cooper Coffee and Wine is to support the day-to-day operations of the restaurant and ensure an exceptional guest experience. Assist the Manager in overseeing colleagues, managing finances, and maintaining high standards of service and quality. About CCW: Located beside The Cooper Marina, this sunlit cafe begins the day with coffee, breakfast, and relaxed waterfront dining before transitioning into an all-day gathering place for lunch, dinner, and evening wine service coming soon.

DUTIES & RESPONSIBILITIES

• Assist the Restaurant Manager in overseeing all aspects of restaurant operations, including staffing, scheduling, and inventory management.
• Be thoroughly familiar with all menu items, specials, beverages, etc.
• Maintain safe working conditions and practices.
• Conduct daily pre-meal meetings with service staff.
• Supervise the floor during operation.
• Coordinate all functions in the dining room during service.
• Set service staff schedules.
• Monitor and handle guest complaints, ensuring guest satisfaction.
• Review departmental profits, payroll expenses, etc.
• Review and maintain other expense control sheets.
• Identify and implement methods for efficiency and reduction of payroll costs.
• Administer pay increases according to length of service, performance evaluation, and hotel policy standards.
• Assist in the development of new marketing ideas within the department.
• Prepare monthly, quarterly, and yearly budget forecasts.
• Conduct performance evaluations and disciplinary procedures.
• Expedite table turnover and table resetting.
• Coordinate and supervise the ordering of all supplies.
• Conduct the monthly inventory of supplies.
• Negotiate with external vendors.

REQUIRED SKILLS & EXPERIENCE

• College or vocational degree required, preferably in hotel/restaurant management, sales, or marketing.
• Minimum five years of experience in a leadership position in a 4- or 5-star restaurant, with a minimum of three years of progressive management.
• Accounting, budgeting, and financial statement working knowledge.
• Proven leadership qualities.
• Full working knowledge of restaurant operations, budgets, and management.
• Ability to communicate with hotel guests, suppliers, and employees to their understanding.
• Knowledge of all applicable State/Federal labor, liquor, and restaurant laws & regulations.
• Ability to provide friendly, efficient, and courteous service to guests.
• Ability to analyze written reports and prepare written or typed reports.
• Ability to access, input, and retrieve information on the computer system.
• Ability to work independently and exercise judgment to resolve personnel and production issues that arise during daily operations.
• Ability to handle the stress inherent in overseeing operations, interacting with colleagues, and resolving guest problems.
• Ability to work under pressure, be organized, self-motivated, and work well with others.
• Strong positive attitude and ability to initiate a light conversation with guests.
• Knowledge of hotel property and operating hours of each guest service area.
• Basic knowledge of Charleston and the surrounding areas.
• Ability to provide legible communication.
• Must be able to complete work in a timely, accurate, and thorough manner.
• Ability to work effectively and relate well with senior management, colleagues, subordinates, and individuals inside and outside the hotel.
• Understanding of the luxury hotel environment.
• Additional foreign language skills are a plus.

PHYSICAL REQUIREMENTS

• Must be able to lift equipment, supplies, etc., of at least 30 pounds.
• Must be able to resolve problems, handle conflict, and make effective decisions under pressure.
• The role may require extended periods of time on your feet, especially during peak hotel hours or events.
• Clear vision is important for reading reports, analyzing data, and overseeing (enter department) activities.
• Good hearing is necessary for effective communication with colleagues, guests, and stakeholders.
• Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Equal Employment Opportunity

BHC is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law. BHC participates in E-Verify.

A career at BHC is an opportunity to grow, innovate, and make a lasting impact. Here, we cultivate a culture where excellence and integrity thrive, and where each team member’s potential is nurtured in a dynamic, supportive environment. Your talents are recognized. Your ambitions are encouraged. Your work truly matters. Join us and discover where your journey at BHC can take you.

Beemok Hospitality Collection (BHC) is a purpose-driven portfolio of hotels, restaurants, and cultural landmarks in Charleston. Founded in 2021, BHC is guided by the belief that hospitality is at its finest when it creates enduring, meaningful connections. The journey began with the revitalization of The Charleston Place and has since grown to include Sorelle, The Riviera Theater, Credit One Stadium, American Gardens, and the upcoming waterfront hotel, The Cooper. Each property reflects BHC’s vision of hospitality as a way to connect people, celebrate culture, and carry Charleston forward.