Assistant Manager, Consumer Lending

Canandaigua National Bank; Town of Canandaigua (NY); On-site; USD 150,000 - 170,000; Full time

Benefits offered by this job

Competitive benefits

Retirement programs

Professional development opportunities

Wellness resources

Paid time off

Job summary

Canandaigua National Bank is seeking a Group Manager, Consumer Lending to lead the department and drive annual goals across Indirect and Direct Lending, Home Equity, and Mortgage Portfolio Lending. You will shape pricing, product delivery, underwriting, and policy while ensuring regulatory compliance and strong customer relationships.

You will coach staff to meet metrics, partner with retail banking and operations, and guide decisions to balance customer needs with risk management.

Qualifications

• Minimum of five (5) years' experience in related positions.
• Specialized consumer or commercial lending education and training.
• Knowledge of credit underwriting, regulatory compliance requirements.

Responsibilities

• Lead day-to-day operations of the Consumer Lending department.
• Drive indirect/direct lending, home equity, and mortgage portfolio goals.
• Involve in product development, pricing, delivery, underwriting, policy, and compliance.
• Make pricing and product delivery recommendations for indirect lending.
• Assess loan requests and manage the Mortgage Loan Portfolio.
• Coach and develop staff to hit individual and team metrics.
• Collaborate across retail banking, operations, and other lines of business.

Skills

Credit underwriting experience

Lending products knowledge

Regulatory compliance knowledge

Education

Specialized consumer or commercial lending education

Job description

Assist the Group Manager, Consumer Lending with the day-to-day leadership and operation of the Consumer Lending department, to achieve annual goals of Indirect and Direct Lending, Home Equity, and Mortgage Portfolio Lending. In conjunction with the Group Manager, Consumer Lending, you will be involved in product development, product pricing, product delivery, credit and underwriting, credit policy, sales, relationship management, and regulatory compliance. You will also be involved in making appropriate recommendations regarding pricing, products, and delivery for Indirect lending. In addition, you will assess loan requests and help manage the Mortgage Loan Portfolio.

What is needed to be successful in this role?

• Specialized consumer or commercial lending education and training.
• Credit underwriting (consumer or commercial) experience, Banking operations education and training preferred.
• A minimum of five (5) years' experience in related positions normally required.

What does our ideal candidate look like?

• Demonstrates a strong understanding of consumer lending products, underwriting principles, credit risk assessment, and regulatory compliance requirements.
• Proven leadership experience with the ability to coach, develop, and motivate employees to achieve individual and team metrics and goals.
• Exhibit exceptional judgment and decision‑making skills while balancing customer service, portfolio quality, and risk management objectives.
• Comfortable navigating complex lending situations and making timely decisions that support both customer needs and organizational goals.
• Builds strong partnerships across retail banking, operations, and other lines of business to deliver a seamless customer experience.
• Proven experience in similar roles.

Why Join Canandaigua National Bank?

At Canandaigua National Bank, our WE CAN culture is built on serving wholeheartedly, acting with courage, leading authentically, empowering one another, and making a positive impact in our communities.

• We offer competitive benefits, retirement programs, professional development opportunities, wellness resources, and paid time off to support your success both at work and beyond.

Want to learn more? Why work at Canandaigua National Bank

As an independent community bank, we're proud to invest in our people, our customers, and our communities. We believe our employees are our greatest strength and we are committed to creating an inclusive workplace where everyone can thrive.

Canandaigua National Corporation and its subsidiaries encourage diversity in the workplace; we are an Equal Opportunity Employer. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Compensation range- $150,000 - $170,000 The actual salary offered within the range is dependent on a variety of factors including, but not limited to, relevant experience, qualifications, skills, level offered, and performance expectations.