Assistant Manager - Columbia Center, Hollister

A&F Stores, Inc.; Washington; On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Paid Volunteer Day per Year

Merchandise Discount

Medical, Dental and Vision Insurance

Life and Disability Insurance

Associate Assistance Program

Paid Parental and Adoption Leave

401(K) Savings Plan with Company Match

Training and Development Opportunities

Global Team of People Who'll Celebrate

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend business strategy, operations, and people leadership in our store. You will analyze the business, drive sales, and ensure exceptional customer service while managing opening and closing routines.

You’ll recruit and train staff, develop floor sets, coach performance, and maintain product knowledge and visual standards. This role offers room for growth within our internal promotion philosophy and a strong benefits package.

Qualifications

• Bachelor’s degree or 1 year of supervisory experience in a customer-facing role.
• Strong customer focus and communication skills.
• Knowledge of current fashion trends.
• Ability to drive results with a strong work ethic.
• Team building and ability to coach others.
• Detail-oriented with ability to manage multiple tasks.

Responsibilities

• Perform opening and closing routines.
• Supervise sales floor and stockroom to ensure service and operations.
• Staffing, scheduling, and payroll management.
• Train and develop non-management staff.
• Demonstrate product knowledge and drive sales.
• Build and maintain visual displays.
• Analyze reports to inform decisions.
• Protect store assets and perform inventory control.
• Operate register and POS systems.
• Fulfill OMNI Channel orders.
• Represent the brand and company culture.

Skills

Customer focus

Communication skills

Fashion knowledge

Drive to results

Team building

Coaching ability

Initiative

Multi-tasking

Detail-oriented

Education

Bachelor’s degree

1 year supervisory experience

Tools

POS systems

Job description

Job Description

Job Description: The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

What You’ll Do

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

What it Takes

• Bachelor’s degree OR one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast-paced and challenging environment.

What You’ll Get

What You’ll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle.

• Quarterly Incentive Bonus Program
• Paid Time Off
• Paid Volunteer Day per Year, allowing you to give back to your community
• Merchandise Discount
• Medical, Dental and Vision Insurance Available
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• 401(K) Savings Plan with Company Match
• Training and Development Opportunities for Career Advancement, we believe in promoting from within
• A Global Team of People Who'll Celebrate you for Being YOU

The starting rate for this position is $21.50 per hour. (i.e., the recruiting pay range for this position is $21.50-$21.50 per hour). The starting rate and range may be modified in the future.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.