Assistant Manager - South Coast Plaza, Abercrombie & Fitch

Abercrombie & Fitch Co.; Santa Ana (CA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Paid Volunteer Day per Year

Merchandise Discount

Medical, Dental, and Vision Insurance

Life and Disability Insurance

Associate Assistance Program

Paid Parental and Adoption Leave

401(K) Savings Plan with Company Match

Training and Development Opportunities

Job summary

Abercrombie & Fitch Co. is hiring an Assistant Manager for its Santa Ana store to blend business strategy with hands-on operations and people leadership.

You’ll open/close, supervise salesfloor and stockroom, manage staffing and payroll, train the team, and drive store performance with product knowledge and visual merchandising, while upholding brand values. With a promote-from-within philosophy, you’ll grow from this role into future leadership while delivering exceptional customer service and

Qualifications

• Bachelor’s degree or one year of supervisory experience in a customer-facing role.
• Must maintain a strong customer focus and knowledge of fashion trends.
• Excellent communication and interpersonal skills; able to coach and develop others.
• Ability to manage multiple tasks in a fast-paced environment with attention to detail.
• Demonstrated initiative, confidence, and strong work ethic.

Responsibilities

• Perform opening and closing routines.
• Supervise salesfloor and stockroom ensuring excellent customer service and smooth operations.
• Conduct staffing, scheduling and payroll activities.
• Train and develop non-management staff.
• Demonstrate product knowledge and brand awareness to drive sales.

Skills

Customer focus

Communication

Team building

Coaching

Multi-tasking

Detail-oriented

Proactive thinking

Education

Bachelor’s degree

Supervisory experience in customer-facing role

Job description

Job Description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

What You'll Do

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and exemplify Company Culture and Values.

What it Takes

• Bachelor’s degree OR one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast-paced and challenging environment.

What You'll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle.

• Quarterly Incentive Bonus Program
• Paid Time Off
• Paid Volunteer Day per Year
• Merchandise Discount
• Medical, Dental, and Vision Insurance
• Available Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• 401(K) Savings Plan with Company Match
• Training and Development Opportunities for Career Advancement

The starting rate for this position is $25.00 per hour. (i.e., the recruiting pay range for this position is $25.00-$25.00 per hour). The starting rate and range may be modified in the future.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.