Assistant Manager - Walden Galleria, Hollister

Abercrombie & Fitch Co.; Buffalo (NY); Sur place; USD 25 000 - 34 000; Plein temps

Avantages offerts par ce poste

Quarterly bonus

Paid time off

Volunteer day

Merchandise discount

Health insurance

Life insurance

Disability insurance

Parental leave

401(k) match

Career development

Inclusive culture

Résumé du poste

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend strategy, operations, and people leadership in our Buffalo store. You’ll drive sales, oversee opening/closing routines, and coach a team while ensuring top-notch customer service and brand experience.

The role emphasizes staffing, scheduling, POS operation, inventory control, and omni-channel fulfillment in a fast-paced fashion retail environment.

Qualifications

• Must have a bachelor’s degree or at least one year of supervisory experience.
• Strong customer focus and excellent communication skills.
• Knowledge of current fashion trends and brand standards.
• Ability to coach others and build teams.
• Detail oriented with the ability to manage multiple tasks in a fast-paced environment.

Responsabilités

• Open and close store operations and manage daily routines.
• Supervise sales floor, stockroom, and ensure excellent service.
• Staffing, scheduling, and payroll management.
• Train and develop non-management staff.
• Demonstrate product knowledge and drive sales.
• Maintain visual displays and brand standards.
• Analyze reports to inform decisions.
• Protect assets and perform inventory control.
• Operate POS systems and fulfill omni-channel orders.
• Represent the brand and uphold company culture.

Connaissances

Customer focus

Communication

Team leadership

Coaching

Initiative

Multitasking

Detail oriented

People management

Formation

Bachelor’s degree or 1 year supervisory experience

Outils

POS systems

Description du poste

Job Description

Job Description: The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

What You’ll Do

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

What it Takes

• Bachelor’s degree OR one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast-paced and challenging environment.

What You’ll Get

What You’ll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle.

• Quarterly Incentive Bonus Program
• Paid Time Off
• Paid Volunteer Day per Year, allowing you to give back to your community
• Merchandise Discount
• Medical, Dental and Vision Insurance Available
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• 401(K) Savings Plan with Company Match
• Training and Development Opportunities for Career Advancement, we believe in promoting from within
• A Global Team of People Who'll Celebrate you for Being YOU

The starting rate for this position is $21.50 per hour. (i.e., the recruiting pay range for this position is $21.50-$21.50 per hour). The starting rate and range may be modified in the future.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.