Assistant Manager - Coffee House & Leadership Growth

Zenapply; Bountiful (UT); On-site; USD 36,000 - 42,000; Full time

Job summary

Beans & Brews Coffee House in Utah is seeking a full-time Assistant Manager to support daily operations, lead the team, and engage with the local community. The role balances on-floor guest service with behind-the-scenes administrative tasks.

Ideal candidates bring prior retail or service experience, strong communication, and a proactive mindset to maintain a positive culture, manage tasks, and help management implement policies.

Qualifications

• Experience in retail or customer service is required.
• Leadership experience is strongly preferred.
• Strong communication, organization, and problem-solving skills.
• Ability to take initiative, manage multiple responsibilities, and support guests, staff, and management.
• Fluent English required due to guest-facing nature of the position.

Responsibilities

• Manage cash handling, deposits, and prioritization of daily tasks.
• Serve as a professional and positive representative of Beans & Brews Coffee House at all times.
• Support upper management with training, implementation, and reinforcement of Beans & Brews policies and procedures.
• Proactively identify operational, staffing, or guest-service challenges and help implement solutions.
• Maintain high team morale by encouraging, supporting, and engaging with staff.
• Assist with additional tasks and projects delegated by upper management.
• Contribute ideas and assist with planning community events and in-store promotions.
• Present a positive, friendly, and confident personality.
• Effectively manage people, communicate well, and resolve guest and employee questions.

Skills

People skills

Retail / customer service

Leadership

Communication

Multi-tasking

Fluent English

Education

High School Diploma or equivalent

Job description

Beans & Brews Coffee House in Utah is seeking a full-time Assistant Manager to support daily operations, lead the team, and engage with the local community. The role balances on-floor guest service with behind-the-scenes administrative tasks.

Ideal candidates bring prior retail or service experience, strong communication, and a proactive mindset to maintain a positive culture, manage tasks, and help management implement policies.