Assistant Manager - Clinton Premium Outlets, Abercrombie & Fitch

Abercrombie & Fitch Co.; Clinton (CT); On-site; USD 40,000 - 50,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager in Clinton, Connecticut. The role involves driving sales through exceptional customer service, overseeing daily operations, and leading staff training and development. The Assistant Manager will perform opening and closing routines, manage payroll, and ensure compliance with brand standards. Candidates should demonstrate strong leadership abilities, creativity, and analytical skills while embodying the company culture. This position offers growth opportunities for future leaders of the store's organization.

Qualifications

• Strong leadership abilities to develop non-management staff.
• Excellent customer service skills and brand awareness.
• Analytical skills to inform decision making based on reports.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service.
• Conduct staffing and scheduling operations.
• Train and develop non-management staff.
• Demonstrate product knowledge and drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Company Culture.

Job description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.