Assistant Manager - City Brew

City Brew Coffee; Kalispell (MT); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Rewards & Recognition Program

Free/discounted drinks

Career growth opportunities

Job summary

City Brew Coffee in Kalispell, MT is seeking an Assistant Manager to support the Store Manager in leading daily operations and energizing the Brew Crew to deliver outstanding guest experiences.

You’ll coach Shift Leaders and Baristas, assist with hiring and scheduling, manage labor and inventory, and maintain store standards during busy periods, holidays, and high-volume shifts.

Join a team that values honesty, positivity, and community.

Qualifications

• Leadership experience in coffee or food service preferred.
• Strong communication and people skills.
• Ability to multitask in a fast-paced environment.
• Positive attitude and willingness to lead by example.
• Flexibility to work mornings, evenings, weekends, and holidays.
• Passion for coffee, teamwork, and community.

Responsibilities

• Lead, coach, and support Shift Leaders and Baristas.
• Deliver and model outstanding guest service.
• Assist with hiring, onboarding, training, and scheduling.
• Help manage labor, inventory, and daily operations.
• Maintain store cleanliness, organization, and standards.
• Review reports and identify opportunities to improve performance.
• Support marketing initiatives and in-store promotions.
• Ensure compliance with company policies and procedures.
• Step in confidently during high-volume shifts and lead by example.
• Contribute ideas to improve team performance and store operations.

Skills

Leadership

Communication

multitask

Positive attitude

Flexible schedule

Coffee passion

Job description

Ready to join a team that's always buzzing with excitement?

As a City Brew team member, our purpose is coffee without compromise. We believe our baristas are the heart and soul of our coffee culture.

At City Brew, we value our team members. Our mission is to be an industry leader in product quality and customer service. We hire and empower positive people with positive attitudes who are truly committed to brewing exceptional guest experiences with every cup.
We're fanatically committed to providing our customers with the finest coffee around. This commitment is matched by our passion for top-notch service. Every decision we make and every cup we brew is driven by our love for quality coffee, our respect for our customers, and our dedication to excellence.

Position: Assistant Manager - City Brew

Location: 15 Heritage Way

Job Id: 686

# of Openings: 1

Assistant Manager – City Brew Coffee

Location: City Brew Coffee, 15 Heritage Way, Kalispell, MT

Employment Type: Full-time

Reports to: Store Manager

Who We Are

At City Brew Coffee, we believe in serving without compromise. Our mission is to create a welcoming space where our Brew Crew thrives, our guests feel valued, and our communities stay connected.

We live by our core values:

• We are honest
• We strive for daily improvement
• We choose positivity
• We serve without compromise

Our Assistant Managers live and lead by The Three Things that define success at City Brew:

• Train – We invest in our people through hands-on coaching and support
• Develop – We grow future leaders and continuously improve
• Community Involvement – We build meaningful connections beyond our stores

About the Role

As an Assistant Manager, you’ll support the Store Manager in leading day-to-day operations while creating an environment where both your team and guests feel energized and supported.

You’ll play a key role in developing the Brew Crew, driving operational success, and delivering an exceptional customer experience—especially during those busy rushes where leadership matters most.

What You’ll Do

• Lead, coach, and support Shift Leaders and Baristas
• Deliver and model outstanding guest service
• Assist with hiring, onboarding, training, and scheduling
• Help manage labor, inventory, and daily operations

Maintain store cleanliness, organization, and standards

Review reports and identify opportunities to improve performance

Support marketing initiatives and in-store promotions

Ensure compliance with company policies and procedures

Step in confidently during high-volume shifts and lead by example

Contribute ideas to improve team performance and store operations

What We’re Looking For

• Leadership experience (coffee or food service preferred, but not required)
• Strong communication and people skills
• Ability to multitask in a fast-paced environment
• A positive attitude and willingness to lead by example
• Flexibility to work mornings, evenings, weekends, and holidays
• Passion for coffee, teamwork, and community

Why Join City Brew?

• A welcoming team and culture built on honesty, positivity, and improvement
• Your contributions are recognized and celebrated through our Rewards & Recognition Program, designed to spotlight the amazing work you do
• You’ll have the chance to make a real impact, grow your career, and shape the future of a brand built on quality, community, and connection
• Free/discounted drinks and the chance to share your love for coffee with others

City Brew Coffee is an Equal Opportunity Employer

Disclaimer:

This job description is intended to provide a general overview of the responsibilities and requirements of the Assistant Manager position at City Brew Coffee. It is not exhaustive and may not include all tasks and duties the Assistant Manager will be expected to perform. Additional duties may be assigned as needed to support the store's operations and ensure excellent customer service. City Brew Coffee reserves the right to modify this job description at any time, with or without notice. If at any time during your tenure as Store Manager you are unable to fulfill the responsibilities or if your availability changes, a title change with a corresponding pay adjustment may be considered. This version supersedes all previous versions.

For added convenience, order ahead with our mobile app and pick up your favorite drinks and treats at a local store. Download the app today and enjoy City Brew on the go!

Proudly serving the Mountain West since 1998. Enjoy a City Brew coffee at one of our locations in Montana, Wyoming, North Dakota, and South Dakota.