Assistant Manager (Career Opportunities)

Destination Pet; Denver (CO); Hybrid; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health Benefits

401K

Discounted Pet Insurance

DailyPay

Job summary

Destination Pet is hiring an Assistant Manager for the Canine Fitness & Fun Center in Denver, CO. You will lead staff, deliver exceptional service, and ensure smooth operations daily.

Requirements include 2+ years of management experience in service/retail, strong communication skills, and proficiency in MS Office. Role includes evenings/weekends and a competitive hourly rate with benefits.

Qualifications

• Associate or BS/BA is a plus.
• Minimum 2 years of management experience in hospitality, service or retail.
• Proficiency in computer applications including Microsoft Office Suite and database applications.
• Excellent oral presentation, writing, and analytical skills.
• Strong interpersonal, communication, and motivational skills.

Responsibilities

• Support the mission, vision, culture and policies of Destination Pet.
• Deliver exceptional customer service and salesmanship.
• Schedule staff and manage payroll within budget.
• Supervise center staff and recruit/train when needed.
• Ensure compliance with labor laws and safety standards.
• Market Destination Pet programs locally and build client relationships.

Skills

Leadership

Customer service

Multi-tasking

Communication

MS Office

Problem solving

Education

Associate degree or Bachelor's degree

Tools

Microsoft Office Suite

Database applications

Job description

## Assistant Manager (Career Opportunities)Apply: Canine Fitness & Fun Center- Denver, CO: Full time: Posted Today: JR108947**Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us!** We are looking for an Assistant Manager to help lead our team at Canine Fitness and Fun Center **REPORTS TO:** General Manager**PERKS**: Full-Time Health Benefits, 401K and Discounted Pet Insurance**PAY:** $23.00/ Hourly DOEAccess your earned wages anytime with **DailyPay.** **CORE RESPONSIBILITES (include but are not limited to):*** Supports the mission, vision, culture and policies of Destination Pet.* Ensures the delivery of exceptional customer service and salesmanship.* Collaborates with the Destination Pet Support Staff on a regular basis (Operations, Human Resources, Marketing, Facilities, Legal, etc.).* Ensure the cohesiveness of all aspects of pet care services and cross training where necessary.* Manages center staff at the direction of the General Manager– motivate, recruit, hires, trains, promotes, coach/counsel, terminates when necessary.* Assists with facility compliance with federal and local labor laws: OSHA, EEOC, ADA, Fair Labor Practices.* Schedules staff for work assignments, allowing staff to provide outstanding service while maintaining your payroll budget.* Monitors and responds to the needs of pet guests to ensure their safety, security, and comfort.* Provides customer service and salesmanship.* Resolves customer complaints.* Maintains appropriate inventory of supplies; reorders and restocks as necessary.* Shops for miscellaneous supplies as needed.* Manages the computer system.* In the absence of the General Manager addresses all center maintenance needs to maintain a safe, comfortable environment for pet guests and associates.* Assists General Manager with monitoring financial reports and statistics.* In the absence of the General Manager, ensures that bank deposits are made when needed.* Promotes and markets Destination Pet’s programs and services in the surrounding community.* Ensures that client communication occurs.* Ensures exceptional customer service, through personal contact with customers, associate training, resolution of customer complaints, and delivery of services.* Serve as the manager onsite when General Manager is not available.* Ensures that bank deposits are completed as needed. **REQUIREMENTS:***Expertise & Experience:** Associate or BS/BA is a plus.* Must be a passionate team player and a strong motivator.* Minimum of 2 year management experience preferably in hospitality, service and / or retail environments.* Experience in problem-solving, exercising sound judgment, maintaining confidentiality and the ability to interact professionally and effectively with co-workers, clients, and the general public.* Proficiency in computer applications including Microsoft Office Suite and database applications.* Ability to multi-task with strong time management skills.* Ability to complete assignments and responsibilities accurately and in a timely manner, often with strict and/or conflicting deadlines.* Excellent oral presentation, writing, and analytical skills.* Strong interpersonal, communication, and motivational skills.* Must have exceptional strong customer service experience and skills.* Veterinary, boarding and/or grooming experience is a plus.*Physical:** Must be able to work evenings, weekends and holidays.* Must frequently lift 40 pounds.* Must be able to be on feet for the duration of your shift.* Must be able to stand, walk and climb stairs frequently.* Must be able to work on computer system and work multi-line telephone.* Must be able to handle dogs on leashes.* Must be able to work in an environment with exposure to disinfectant/sanitation chemicals, animal dander and excretions.* **Duties as assigned** **PERKS:*** Health, vision, dental, long & short-term disability, and Life insurance* A Startup mentality company with stable funding.* 401k match* Pet Care discounts* Generous PTO* Opportunity to grow your career with a network of like-minded professionals 2 + years of experiance required