Assistant Manager - Cafes

University of Washington; Seattle (WA); On-site; USD 66,000 - 80,000; Full time

Job summary

University of Washington is seeking an Assistant Manager for Cafes to oversee Rotunda Café and an auxiliary dining location within UW Medical Center. You will lead daily breakfast and lunch service, manage espresso, Grab & Go and deli operations, and ensure top service, quality and safety standards.

The role emphasizes hands-on floor leadership, staff coordination and continuous improvement across campus dining operations.

Qualifications

• Bachelor's degree in hospitality, business administration or related field.
• Two years of management experience in the food service industry.
• Excellent interpersonal, organizational, analytical, communication and problem-solving skills.
• Proficiency with Microsoft Office including Word, Excel, Outlook, PowerPoint and Project.

Responsibilities

• Serve as the primary operational leader for Rotunda Café, ensuring daily breakfast and lunch service.
• Manage high-volume espresso, Grab & Go, retail and Hot Self-Service Deli operations.
• Provide active floor leadership during peak service periods with ~90% floor presence.
• Ensure standards for customer service, product quality, cleanliness, food safety and efficiency.
• Lead implementation and improvement of the Hot Self-Service Deli, coordinating production and merchandising.
• Monitor campus needs and adjust operations for UW Medical Center location.
• Build positive relationships with building partners, customers and campus stakeholders.

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Job Description

Housing & Food Services has an outstanding opportunity for an Assistant Manager for Cafes to join their team.

About This Opportunity

Assist in the leadership and management of Housing & Food Services (HFS) Retail Café operations with primary responsibility for Rotunda Café, auxiliary dining location located within the UW Medical Center.

Key Responsibilities

• Serve as the primary operational leader for Rotunda Café, ensuring successful daily execution of breakfast and lunch service Monday through Friday.
• Manage the multi-component café operation, including high-volume espresso, Grab & Go, retail and convenience products, and the Hot Self-Service Deli.
• Provide active floor leadership during peak service periods, maintaining approximately 90% floor presence and 10% administrative time during operating hours.
• Ensure operations consistently meet HFS standards for customer service, product quality, cleanliness, food safety, and operational efficiency.
• Lead implementation and continuous improvement of the Hot Self-Service Deli, including production coordination, product quality, merchandising, waste management, and customer feedback.
• Monitor customer needs, service trends, and operational challenges unique to the UW Medical Center location and make appropriate adjustments.
• Build and maintain positive relationships with building partners, customers, and campus stakeholders.

Required Qualifications

To be considered for this opportunity your application must demonstrate you meet both the minimum qualifications and additional qualifications listed below.

Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

Minimum Qualifications

• Bachelor’s degree in hospitality, business administration or related field.
• Minimum of two years of management experience in the food service industry.
• Excellent interpersonal, organizational, analytical, communication and problem-solving skills.
• Proficiency with Microsoft Office, including Word, Excel, Outlook, PowerPoint and Project.

Preferred Qualifications

• Experience in college or university food services.
• Operating and troubleshooting espresso beverages and equipment.

Working Conditions

This position operates primarily Monday through Friday during breakfast and lunch service periods. The position requires regular floor presence, extended periods of standing, walking, and supporting café operations.

Additional schedule flexibility may be required for training, special events, operational support, or coverage of other Retail Café locations.

About The Team

"Working together to enhance student life" is the Housing & Food Services mission statement. Housing & Food Services is a large and complex organization with a unified commitment to supporting student learning, growth, and success.

Compensation, Benefits And Position Details

Pay Range Minimum

$72,996.00 annual

Pay Range Maximum

$72,996.00 annual

Benefits

Other Compensation

For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/

Shift

First Shift (United States of America)

Temporary or Regular?

This is a regular position

FTE (Full-Time Equivalent)

100.00%

Union/Bargaining Unit

Not Applicable

About The UW

Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.

UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.

Our Commitment

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [e-mail].

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.