Assistant Manager, Bookstore

University of San Francisco; Indiana (PA); On-site; USD 34,440 - 48,216; Part time

Job summary

The University of San Francisco is seeking an Assistant Manager for its Bookstore. This role supports the Bookstore Manager in driving sales and ensuring exceptional customer experiences, while also managing daily operations. Key responsibilities include supervising associates, maintaining operational standards, and achieving performance goals.

The ideal candidate will have 2–3 years of retail experience, strong leadership skills, and the ability to work a flexible schedule. Compensation is hourly, ranging from $25.00 to $35.00 based on experience.

Qualifications

• Minimum of 2–3 years of retail experience, preferably in a supervisory or key-holder role.
• Strong customer service and sales skills.
• Ability to multi-task, prioritize, and problem-solve in a busy retail environment.

Responsibilities

• Assist with daily opening and closing procedures.
• Support inventory management and ensure adherence to operational procedures.
• Lead by example on the sales floor and engage customers.

Skills

Customer service

Sales skills

Team leadership

Problem-solving

Multi-tasking

Tools

Point-of-sale (POS) systems

Job description

Assistant Manager, Bookstore

Job Summary: The Assistant Manager supports the Bookstore Manager in driving sales, delivering exceptional customer experiences, and overseeing the daily operations of the store. This role plays a key leadership position on the sales floor; helping supervise store associates, maintain operational standards, and ensure the store meets its performance goals.

Essential Duties and Responsibilities

Operational Management

• Assist with daily opening and closing procedures.
• Support inventory management (receiving, stocking, and inventory accuracy) in conjunction with the Purchasing and Ancillary Services Department.
• Ensure adherence to company policies, safety standards, and operational procedures.
• Maintain an organized, clean, and visually appealing store environment that promotes a positive customer experience.

Sales and Customer Experience

• Actively contribute to achieving and exceeding sales goals through exceptional customer service.
• Support visual merchandising standards to ensure the store is clean, organized and inviting.
• Lead by example on the sales floor, engaging customers and promoting store products.
• Address customer questions or concerns and resolve issues professionally.
• Implement effective loss prevention procedures in accordance with USF policies.

Team Leadership and Management

• Provide on‑the‑job training and feedback to improve team performance.
• Support the Bookstore Manager in supervising, coaching, and motivating store associates.
• Serve as a key holder and manager‑on‑duty when scheduled.
• Create work schedules and assign duties to ensure appropriate coverage during peak operational periods.
• Ensure that labor hours are managed effectively.
• Provide leadership that fosters teamwork, accountability, and professional growth among staff members.

Marketing and Event Management

• Assist with promotions, special events, and product launches.
• Assist the Bookstore Manager with the store’s quarterly book club meetings.
• Assist with the store’s marketing efforts, including digital and social media presence, to increase engagement and sales.
• Ensure that all marketing activities comply with university branding guidelines and licensing agreements.

Qualifications and General Requirements

• Minimum of 2–3 years of retail experience, preferably in a supervisory or key‑holder role.
• Strong customer service and sales skill.
• Proven ability to lead by example and work effectively with a team.
• Ability to multi‑task, prioritize, and problem‑solve in a busy retail environment.
• Experience with point‑of‑sale (POS) systems.
• Ability to work flexible hours, including evenings and weekends.
• Perform other duties as assigned from time to time by the Bookstore Manager.

Physical Requirements

• Ability to lift and carry up to 30 pounds.
• Ability to stand and walk for extended periods.
• Ability to perform repetitive tasks associated with retail operations.

Compensation

• Pay Rate: Hourly Salary Range: $25.00–$35.00/hr, commensurate with experience.

Equal Opportunity and Non-Discrimination Policy

The University of San Francisco is an equal‑opportunity institution of higher education. The University does not discriminate in employment, educational services, or academic programs on the basis of an individual's race, color, ethnicity, religion, religious creed, ancestry, national origin, age (except minors), sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition (cancer‑related and genetic‑related), disability and military status or any other basis prohibited by law. The University reasonably accommodates qualified individuals with disabilities under the law.

Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. For more information visit: http://sfgov.org/olse/fair-chance-ordinance-fco.