Assistant Manager, Black Mountain Lodge

Alterra Mountain Company; Colorado; On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Free season pass

Discounted tickets

Medical benefits

401(k) plan

Ski area discounts

Job summary

Alterra Mountain Company is seeking a Food and Beverage Assistant Manager for Black Mountain Lodge at Arapahoe Basin. You will lead restaurant staff, ensure exceptional service, and oversee daily operations. Candidates should possess at least 2 years of management experience and strong communication skills.

Enjoy various employee benefits, including a free season pass and discounts on food and beverages. This is an exciting opportunity to work in a vibrant and dedicated team at a stunning ski

Qualifications

• 2 years of management or supervisory experience required.
• Strong verbal and written communication skills.
• Ability to multitask and manage time effectively.

Responsibilities

• Oversee daily tasks of restaurant employees.
• Train staff in cash handling and service standards.
• Interact positively with customers.

Skills

Management experience

Cash handling

Customer service

Team player

Problem-solving

Communication skills

Multitasking

Time management

Education

High school diploma or equivalent

Job description

Seasonal
Arapahoe Basin is a small ski area 60 miles west of Denver that offers big-mountain challenges and life-changing experiences for our employees and guests alike. Whether you're here for a season or a lifetime, A-Basin is a place where dedicated and hard-working employees have a chance to shine!

We are not your typical big-box resort, and that's what makes the vibe here so awesome - we know you by name. The number-one reason our employees continue to work here is their incredible coworkers.

Perks & Benefits

• Free season pass to Arapahoe Basin and all Alterra Resorts
• Discounted friends & family tickets
• Discounted Ikon Pass for all eligible employees*
• Medical, dental, vision, life, paid parental leave, and more for eligible employees*
• 401(k) plan with generous company match
• Ski Area discounts for Rentals, Retail, Silverthorne Rec. Center, and our food and beverage outlets
• Discounted equipment rentals, pro-deals, and more
• Financial assistance and mental health resources through TELUS
• *Check out more of our perks and benefits here! (Scroll down to the \"Caring for You\" section)

POSITION SUMMARY

Food and Beverage employees at Arapahoe Basin are committed to creating \"a day worth repeating\" for our guests by ensuring legendary service and food quality throughout our Food and Beverage outlets. Black Mountain Lodge (BML) is A-Basin's mid-mountain restaurant, primarily offering lunch service with a bar menu and eclectic food options. As the Assistant Manager of BML, you will lead by example while overseeing the day-to-day operations of this F&B outlet and assisting BML Manager with anything pertaining to the front of house operations. This can include training, scheduling, and coaching employees, as well as dealing with employee or guest issues.

Housing may be available. This position has an estimated start date on October 29, 2026.

WAGE

The base hourly pay range below represents the low and high end of Arapahoe Basin's hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors, including but not limited to experience, education, training, location, merit system, quantity or quality of production, and responsibilities. Other rewards may include many region-specific benefits. Pay range: $22.00 - $28.69/hr

ESSENTIAL DUTIES

• Oversee and delegate the daily tasks of about 15 restaurant employees, including bartenders, servers, hosts, bussers, cooks, and dishwashers.
• Take on manager duties in the absence of the Manager.
• Train staff in cash handling and service standards set forth by F&B management team.
• Train and encourage employees to actively participate in sustainability initiatives and support them in maintaining sustainable practices.
• Hold staff accountable for operational standards, including attendance, grooming, task list, and overall service level.
• Execute special events at Black Mountain Lodge as needed, including dinners, breakfasts, and daytime events.
• Interact positively with all customers to ensure they are receiving the best product and overall experience.
• Oversee and delegate the daily tasks of employees in a high-volume F&B environment to ensure all standards of service and cleanliness are met.
• Adhere to and enforce all state and local health codes regarding food handling and food service.
• Assist manager with inventory of all front-of-house items such as incidentals, condiments, and beverages, including liquor and beer.
• Work closely with F&B management team to ensure a cohesive message to staff.
• Execute special events in Black Mountain Lodge, including set up, tear down, service and collection of payment.
• Actively look to solve problems creatively and effectively concerning guest and employee issues.
• Other duties as assigned.

REQUIRED QUALIFICATIONS

• 2 years of management or supervisor experience required.
• 2 years of Cash Handling experience required.
• 2 years restaurant front of house specific experience.
• Ability to keep focus in a crowded setting.
• Ability and willingness to be a productive team player.
• Strong verbal and written communication skills are required for guest interaction.
• Multitasking and strong time management skills.
• Adept at problem-solving, including being able to identify issues and resolve problems promptly.
• Must provide own non-slip footwear.
• Must be available to work weekends and holidays.
• This position requires successful completion of a background check.

EDUCATION REQUIREMENTS

• High school diploma or equivalent

PHYSICAL REQUIREMENTS

• Ability to withstand high-altitude conditions at all times
• Ability to stand and walk throughout an 8+ hour shift
• Ability to navigate stairs throughout shift.
• Ability to Use full range of body motion: bend, twist, kneel, squat, push, pull and lift up to 50 lbs.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

WORKING CONDITIONS

• You will work almost 100% of the time indoors in a high-altitude environment. Some outside work in a cold and snowy environment is possible on any given day. Most work is performed in a highly trafficked area in view of guests. A very frequent amount of high-volume guest interaction is involved in this role. Some work time will be spent in an office setting, sitting down, and using a computer. Riding a chairlift is required for on-mountain work locations.

This job description is not an exhaustive list of all functions and responsibilities that an employee may be required to perform in this position. Arapahoe Basin and its affiliates reserve the right to modify, increase, decrease, suspend, and or eliminate any of the essential duties and/or the position in its entirety.

Application Deadline: Recruiting timelines vary by position, however, all Arapahoe Basin positions accept applications for a minimum of 3 days from the posting date listed above. This position is open and still accepting applications.

Arapahoe Basin is an equal opportunity employer and maintains drug-free workplaces. All employees and candidates are reminded that Arapahoe Basin adheres to all applicable labor and employment laws, and State, County, and City-specific labor and employment regulations, where applicable.