Assistant Manager, Behavioral Health

Dayton Children's Hospital; United States; On-site; USD 85,000 - 110,000; Full time

Job summary

Dayton Children's Hospital is seeking an Assistant Manager for Mental Crisis Services in the Mathile Center for Mental Health and Wellness. The role leads daily operations and clinical activities, guiding care coordination, pre-screening, assessments, and crisis interventions for children and families.

The position emphasizes clinical leadership, staff development, and ensuring patient safety and satisfaction within a collaborative, pediatric-focused team.

Qualifications

• Master’s degree in Social Work or Counseling is required.
• Post-Master’s experience in a mental health setting preferred.
• Licensed in Ohio (LISW/LPCC) or board eligibility.

Responsibilities

• Plan, organize and direct clinical care in Mental Crisis Services.
• Oversee care coordination, pre-screening, assessments and crisis interventions.
• Provide clinical support and educate the Behavioral Crisis Services team.
• Assist with operating and capital budgets and staff performance appraisals.
• Identify opportunities to improve staff engagement and patient satisfaction.

Skills

Staff supervision

Clinical leadership

Patient safety

Communication skills

Education

Master’s degree in Social Work or Counseling

Licensure: LISW or LPCC; Ohio license

Supervision designation preferred

Job description

Facility:

Mathile Center for Mental Health and Wellness

Department:

Mental Crisis Services

Schedule:

Full time

Hours:

40

Job Details:

The Assistant Manager is supported by and in collaboration with the Manager of Behavioral Crisis Services has authority, responsibility, and accountability for the daily planning, organizing and directing of all operational and clinical aspects of patient care in the department. Assists with directing and monitoring care coordination, emergency behavioral health pre-screening, psychosocial assessments, crisis intervention, and referral management to patients and their families. The Assistant Manager will assist the Manager of Crisis Services as a clinical support and educator to the Behavioral Crisis Services team. Provides input into operating and capital budgets with budget parameters monitored as requested. Performance appraisals for staff are completed annually in conjunction with the Manager of Behavioral Crisis Services. Assists with reviewing, developing, and implementing initiatives to improve employee engagement and satisfaction across the department. Assists staff to proactively identify patient/family needs and/or concerns. Completes leader rounding with patients/families and seeks resolution to any concerns. Assists with reviewing, developing, and implementing initiatives to improve patient satisfaction across the department.

Department Specific Job Details:

Education

Master’s degree in Social Work or Counseling from an accredited program required.

Supervision designation preferred.

Experience

Post-Master’s experience in a mental health treatment or healthcare setting required.

4-6 years clinical experience with children and adolescents, preferably in a crisis or inpatient setting preferred.

License/Certifications

LISW or LPCC. Current license in Ohio—Counselor, social work, or marriage and family therapist board required.

Skill/competencies

Direct/ Monitor Clinical Care

Professional Development/Leadership/ Supervision

Monitors/ Facilitates Patient Safety

Support/ Education/Collaboration/ Coordination of Care

Risk Management/ Regulatory Compliance

Exceptional verbal and written communication and clinical skills, including competency in diagnosis and treatment.

Works both independently and part of a team

Schedule:

Full time, 40 hours

Variable hours, 1st/ 2nd shift. Weekend coverage as needed